Take It Global Sdn Bhd (873326-P)

Great service from their staff. to any questions!

Conclusion - Rubbish app / sampah / 垃圾. Incompetent team Although its supposed to be fixed. Still finding bugs. Wasted a lot of time testing, finding more info on the problems, taking screenshots, writing emails explaining and going back and forth to developers so that they can improve *THEIR* program (not my program). We should have been paid for this work. The earlier bugs would have made the app unusable. I think it best you do your testing properly instead of relying on users to test. Update: Integrated with Draft Orders New issue: Shipping fee calculation wrong (means the app not usable). Suspect that the app failed to include item weight in the calculation, only added in the quantity. The team is checking. Update: First issue solved Remaining issues: 1. App does not integrate with Draft Orders App looks ok, tidy compared to Shippit, Installed for trial What happened: 1. Asked support - was told Orders before the installation are not pulled in. 2. Waited and one new order came and was pulled in. and status changed to Fulfilled in Shopify, before airway bill is generated. This is a problem for us because Fulfilled in our workflow means the order is posted out which it isn't 3. Changed the settings so that supposedly order will only be Fulfilled in Shopify after airway bill is generated 4. Waited, but subsequently no new orders are pulled in. I don't know what is going on. Please accept our sincere apologies if the app functionality is not meeting your expectations. The bugs you previously mentioned in the email have been addressed and resolved. We would greatly appreciate it if you could provide us with more information about the 'bugs' and functionality that you mentioned. There are currently 35 other stores using Delyva's Shopify App that have not experienced any issues. That's why we were seeking more information from you when you mentioned that something didn't work. Lastly, in case you missed it, we would like to draw your attention to our Shopify tutorial article, which provides guidance on how to connect Delyva with Shopify. You can access the article at the following link: https://delyva.com/my/help/integrations/how-to-integrate-with-shopify/

Needed help upgrading our theme to OS 2.0 and the team responded fast and was most helpful. Helped us install

Used it for the past few years where we have been using Shopify for free. And works efficiently in the background.

Great customer service. Helped us install the icon on our header. Also seems to be the only app who has Social Proof set up (shows the number of times an item is wishlisted)

We were looking around for a re-order app and we stumbled on this. Checked out a few including Flits. Decided to try out this app because they show that they incorporate Reviews and Tracking buttons into hub, while I didn't see anything similar on Flits. Thank you to Ezra for helping set things up. Everything looks and works great! Can't wait to customize more.

So far so good. Reliable and no issues. Easily set up our WhatsApp approvals and templates. What's lacking is a function where we can leave messages or tasks for other team members. The current setup where team messages are left at the same place as the conversation with customers is not good because there is a risk we'll forget to turn on private mode. Would be great if they can set up something like Shopify Inbox (or just integrate with Shopify Inbox).