Ferri Seeds
Canada
Reviews (12)
We installed VOL Extra Fees because we needed to automatically apply a 50% tariff fee specifically to our USA customers. From the beginning, Vugar was extremely transparent about what was and wasn’t technically possible. He explained how location detection works on our Shopify plan, including the limitations and edge cases, rather than simply promising that everything would work perfectly in every situation. I really appreciated that honesty. What impressed me most was how personally involved he was in the setup. Vugar didn’t just tell us which settings to change—he configured everything for us and created a safe test setup first so the fee would only appear for our test customer account. This allowed us to confirm that everything was working before exposing the fee to our actual USA customers. Once we were ready to go live, he coordinated the activation with us in real time because we were also updating our USA pricing at the same time. He then tested the live setup himself using a US VPN and sent us screenshots so we could verify exactly what our American customers would see. The 50% tariff fee was applied and calculated correctly. The support throughout the entire process was exceptional—responsive, patient, knowledgeable, and also genuinely fun to work with. Vugar was even available over the weekend to coordinate the launch with us. If you have a complicated fee, tariff, or location-based surcharge requirement and want someone who will actually take the time to understand your business and help you test everything properly, I would absolutely recommend VOL Apps and Vugar.
Developer reply ·
Thank you for taking the time to document the whole experience in such detail; 🙏 this one genuinely means a lot. I’m really glad you appreciated the transparency. I’ll always prefer saying “here’s what’s possible, here’s the limitation, and here’s how we can safely test it” rather than making a perfect-sounding promise. The best part for me was doing the rollout together: isolated testing first, coordinating the live activation, checking the actual customer experience, and only then being able to say, “Yes, it’s working.” That’s the standard I want VOL support to have. And despite all the technical tariff talk, somehow we managed to have a good laugh along the way too. 😄 Thank you for trusting us with Ferri Seeds. Your incredibly detailed and thoughtful review is sincerely appreciated by me and the whole VOL team. — Vugar 😊
Been using this app for a few months and customers are very happy with it. It works, and notification emails are sent direct to customers inbox.
We researched and tried two of the leading brands for a wishlist, and chose Swish because it works. Great job!
We did some research before choosing a referral program, and decided to choose BLP. Inquiries are always responded to in an extremely helpful way, going above and beyond to answer inquiries, explain how to set things up, offering to do set-up for us, and even customizations to meet our needs. We look forward to offering this referral program to our customers. Thank you BLP, and best wishes!
Developer reply ·
Thank you so much for choosing BLP after your research! 🙌 We’re delighted to hear that our team could go above and beyond with setup, guidance, and customizations to match your needs. 💙 We’re just as excited to see your customers enjoy the referral program and wish you great success ahead. 🚀
Extremely helpful customer service! Anytime I've reached out they have been quick to respond, and helpful with all inquiries! Absolutely well run. We look forward to working with Goodapi.
Developer reply ·
Thank you so much for the review. We look forward to planting many trees with you :)
Absolutely superior customer service!!! Just started using the coupons yesterday and they are already being clipped. Appreciate this great app and wish you the best.
Developer reply ·
This is great to hear! Our team is always happy to help, and it’s awesome that your coupons are already taking off. Wishing you tons of success from the whole Klip Coupons team!
This app and company definitely deserve 5 stars! Works extremely well, attractive sign-up for back in stock notification, great reports for the app's activity, and the ability for customers to sign up to our email newsletter at the same time is also is a bonus. Brought in sales for restocked items. Best of all the customer service is absolutely amazing! It is obvious that the creators are hard working and passionate about this. Great job! We wish you the best!
Huge assortment of labels available that are extremely professional looking! You can even upload your own if you want, but there are so many options it's not really necessary. We use the labels for various sales (buy 2 get 1, 50%, etc). They really stand out. You can adjust the display size easily. You can choose the products that get the label by collections, manually, by price, and more! This is an excellent app run by excellent people.
Developer reply ·
Hi Ferri Seeds, Thank you so much for your kind words! We are thrilled to hear that you have a great time in DECO! Your kind words truly mean a lot to our team! We will continue to develop more efficient features so they can save more time for you and other merchants. Once again, thank you for being one of our treasured merchants. If there’s anything else we can do to make your next visit even better, please let us know! Rossie I DECO team 🌹🪴
I spent weeks researching apps to do what I was looking for. This app was able to do what we need, and I love that it is 'built for Shopify' which means the code is clean and won't slow down my store! Really easy to use. The customer service is beyond excellent!!! My inquiries were all answered quickly, friendly, and they were always happy to help, and followed up as necessary! Also just and important and impressive, in my dealings, I learned this company has morals and conducts themselves conscientiously! That puts this company at the top for me! Great job, I wish you the best, you deserve it :)
Developer reply ·
We appreciate your fantastic review! It means the world to us that EG Auto Add to Cart is enhancing your Shopify store performance. If there's anything more we can do to support your store, just let us know. 🌟
The customer service is excellent, and they seemed happy to answer my questions, and in a timely manner. Lots of functionality with this app!
Developer reply ·
Thanks for your amazing review of our support team. We've passed on your message! 🤗
Very fast customer service response, and answers were swift and accurate! Just starting to use the app, and so far I'm impressed with easy set up.
Developer reply ·
We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot. -Mariadel
The customer service was amazing, and quick with their online chat. I quickly received screenshots and personalized help getting what I needed. They had all of the answers quickly! The tool looks powerful. It's just new, so I can't comment on the tool yet. The service is excellent!
Developer reply ·
Hi Human Food, Our team is all grateful to have you with us and it's always our pleasure to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied. If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you! Best regards, Sam Free Gifts - Customer Support Team.