Lolli Wraps
Australia
Reviews (9)
Great app, works well and is easy to use and customise. The customer support is also very quick to reply. Will continue to use any time I have a requirement for a sale in the future. I particularly love the badges and count down timer on the product page. 10/10 thank you
So happy I made the switch from Shipstation to Starshipit. It is 100% better in every way. User experience, speed, customer support, set up. It's still early days but so far so good. All 10/10 thank you! I do wish it was a little more synced automatically with Shopify orders in live time with new orders and fulfilment. But it isn't a worry compared to the positives
Developer reply ·
Thanks so much for your review! We're so glad you've enjoyed working with us and our team! For more synced information with Shopify, you could use our Shopify enhanced integration for real time updates on unfulfilled orders. Reach out to our team on support@starshipit.com for more information.
The customer service is fast and friendly! The dev team have been great at helping make tweaks to the design of the cart draw to help match my theme better and have completed the work almost instantly. For this I am super impressed. I have tried a few similar apps and Monster is the best for conversion. I have come back to them after trialling others. I tried others because the aesthetic customisation wasn't enough for what I needed but after coming back to monster, the dev team have helped better this time with all the changes I have needed for the cart to match my theme. Last time they said it couldn't be done but this time they have completed with no issues. I would love for some of the design tweaks to be built into the app but it isn't a big effort to give the instructions to customer service to pass on to the dev team. I have also has a lot of requests for them and they have done a great job completing them all. Overall this app is amazing and has definitely helped improve conversion and upsells. I will never delete it again now!
Developer reply ·
Hi team.. thanks for the review! 🥰 Wish we could solve every single design change imaginable! We have designed with this in mind. However sometimes.. it's a little tricky to solve some requests. - Thanks for the feedback. We will take it on board :)
Ohad was so helpful and SO fast, I had a lot of customisation requests for the mix and match bundle and everything looks perfect and functions very well. 10/10 Thank you so much
Developer reply ·
It's our pleasure to help with any questions and requests! 🙌🙌 Thank you so much for sharing this wonderful review! It means a lot and is highly appreciated! 🙏💐💐
Wow, the support is so quick! I have asked for a quite a few customised design features, and they have responded immediately and with beautiful results. So many apps respond lowly or don't listen/understand what you're after so this is really refreshing. 10/10 thank you
Developer reply ·
Hi Lolli Wraps, thank you so much for leaving us this 5 star review 😊 we are so happy to hear that you liked the experience with our Support Team, we always do our best to give customers the best personalized experience. Have a great day!
The support was very quick to reply and is also always very helpful. They helped me with customisation. Thank you so much. Great work!
Great app, very customisable. I needed some extra development work done and they were super quick to reply.
Thank you so much for your prompt support and great communication. Everything is perfect! couldnt be more happy
Priyanka from support was very helpful when the bar feature wasn't working and resolved the issues quickly. Thank you
