VITAE APPAREL
Canada
Reviews (6)
Great CSM follow-up, questions are answered quickly, merchant portal is clear and easy to use. The help center has all the essential resources to assist with customers' questions.
Developer reply ·
Hi there, Thank you for this lovely review! We're happy to hear that you've enjoyed a wonderfully supportive Customer Success Manager, in addition to Route's easy-to-use Merchant Portal and Help Center. We feel very lucky to partner with you and your mission of creating functional yet fashionable activewear for all women. Thanks for all you do! If you run into any future questions, please feel free to reach out to your CSM directly, or our team at: https://routeapphelp.zendesk.com/hc/en-us. We'd love to assist however possible. Hope you're having a great week, Jordan, Customer Service
I have so many good things to say about vwa.la They have an amazing platform to help you and your affiliates connect. Let affiliates see their dashboard, how much commission they've earned. Their customer service team is phenomenal. Pricing is very affordable comparing to other apps on the market. Highly recommend vwa.la if you are looking to grow your ambassadors, affiliates, influencers and more!
Super easy to use! Thank you so much! Elegant dashboard and many options to choose from. You can even create a sharable link.
Ask them for one simple task - Import the CSV file with our affiliates information in it and that took more than 2 months and still not resolved. Simply asked them to Mass Email our affiliates their dashboard link. Charged for 2 months of usage for more than $29 since we have more than 1000 visit a month. Not worth it, we uninstalled. do not recommend
So far the BEST customer service I've received from any app developer, Almost instant reply and does everything you need help with right away. High recommend, we have updated to Premium plan right away too, cant wait to create more social proof to our products!
In love with this app. It has so many advanced features and helped capture so many customers! Highly recommend.
