Giftology London
United Kingdom
Reviews (6)
Selena was very helpful and guided me through issue resolution with clear and concise explanations, making the whole process very easy. Selena was great!!
Developer reply ·
Hi, Thank you for your updated review, we appreciate all feedback. You can actually restore all the mapping of your updated products in one click on the "mapping page" after you edit a product variant on Shopify, so you don't have any manual labor to do. Please also note that sometimes, due to AliExpress updates, there may be some temporary display errors, but it would not affect your product information, Please drop our customer services team a message via on any below methods if you have any more questions Here is the email address & official messenger link of DSers customer service support@dserspro.com https://www.messenger.com/t/DSersOfficial DSers Team
Great app, very easy to use, and great insights on your customers journey.
Developer reply ·
Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all the difference in improving the customer experience journey. Please let us know if you need anything! Cheers - Jordan from Lucky Orange
Very helpful support team, very quick to repsond and guide you to set up the app.
Victor was very helpful and guided me to set up correctly.
The Live Session app is one of the best tools for understanding customer activity, offering a user-friendly interface and intuitive navigation. Setting it up was quick, and features like session replays and heatmaps made analyzing user behavior seamless. It provides clear, actionable insights, helping to identify pain points and optimize experiences efficiently.
Updated feedback-Installed this app a few days a go, received an order and now cannot sync the order to shopify store to fulfill. Got in touch with support and they have to contact the developer which can take upto 48 hours. So disappointed, no idea what to do now. Cannot process the order at all. Do not install this app, major issues in syncing products, I cannot process/sync the order. Just lost sales because of this app. I have just installed quicksync and the support and guidance from Omar has been fantastic, he takes you through the whole process and guides you throughout the set up.Lets hope the app works for my business.
