Plumtree Baby
United States
Reviews (9)
We are very happy with the features, functionality and responsiveness of the app team.
This app deleted over a dozen collections in our store due to what they called a "bug." When we reached out to support, their response was shockingly dismissive. They sent us an incomplete historical list of collections (going back 13 years) and basically told us it was our problem and to fix it ourselves. Zero compensation for the many hours we had to spend manually recreating everything and fixing the errors their bug caused. This level of carelessness combined with terrible customer support makes this app a serious risk for any store. Save yourself the headache and look for a different order printer solution (or better yet, pester Shopify to provide this basic service with their platform). Terrible experience. Would not recommend.
I can't turn off the weird automatically saved items pop up and it is only showing for 1 second so it is not useful for customers!
We've used other apps that did not work as well and this app does exactly what we need for providing bulk discounts (an essential feature for our store). They are very responsive with any tweaks we need and the app is working great.
Developer reply ·
Thank you for your wonderful feedback! We're glad to hear that our app meets your needs for bulk discounts and that our team has been responsive to your requests. It's great to know you're having a positive experience—your success is our priority! If you have any more tweaks or questions, don’t hesitate to reach out. Best,
I love that it provides the customer order and cart info on the screen. I took one star off because it doesn't seem to integrate with other CRM apps where we store and access more in depth customer data and communications (hubspot, pipedrive, etc.)
The app works great and the customer service is excellent. They have made many improvements over the years. Thanks!
It provides an easy option for our customers to order multiple items without the hassle of sorting through each collection. The app support has also been very quick and helpful. Thanks!
The app does not correctly import orders every time. It changes the product name for several of my products in Quickbooks after import. It duplicates buyer names and does not import email addresses. It also does not import "bundles." Correcting these issues takes as much time as just manually importing orders. I have contacted customer support and they were not able to fix the import errors.
