Lawn Synergy
United States
Reviews (6)
Best app and best in class customer service. Very responsive and helpful. Our selleasy app is working great!!!
Developer reply ·
Thank you so much for your amazing 5-star review! We truly appreciate your kind words; your feedback means a lot to us and motivates us to keep improving.
Not a good experience. Signed up, for the top plan, explained everything to their sales team that we wanted a turn key solution. Didn't care how much the cost was. After signup, It started off good, but then payouts didn't match up to the bank feed. After spending 45 days on it wasting many hours, with online screen shares, they had to keep going back to their engineers because something was not correct. Finally, I found Acuity through A2x software, and they said the same thing. They are constantly moving customers from webgility because their software does not work. We also spend an additional $200 with webgility to take care of the entire setup. At the end, they stuck us for $680 and we were never able to import any transactions into quickbooks online. They said they don't refund. So make sure you have money to waste if you plan on signing up. They keep saying they want to try it again and they fixed the problem, etc. We have moved on to a2x and it is working great! Setup was 1 day.
Awesome service and support! Warren took care of all the issues I had and was very knowledgable on coding. Fixed everything to integrate quickly!
Developer reply ·
Thank you for sharing your feedback! We’re happy to hear our team could provide knowledgeable support and help you resolve issues quickly. We appreciate your kind words and are always here to assist!
Installed and working great. Finally getting Google Merchant Center Review popup working and collecting seller reviews.
Developer reply ·
Thanks for the great review Tony, glad we were able to iron out those issues and get the survey opt-in appearing on your order status page. I'll let you know as soon as we have our Checkout Extensibility solution in place.
They probably offer the best support compared to every other shopify app. There is no going back and forth. If something is wrong they just go ahead and fix it along with a detailed report of what was changed. I can’t express how happy I am with the support. We have been using this product with other companies for over 7 years.
Developer reply ·
Hello Lawn Synergy team, Your satisfaction is our top priority, and we're thrilled to receive your glowing feedback! Providing efficient and detailed support without any back-and-forth is what we strive for. We're delighted to have been your trusted choice for over seven years, and we appreciate your loyalty. Should you ever need further assistance or wish to explore more of our features, we're here to support your business journey. Your partners in success, all of us at Stamped.
Excellent service and fast response. Looking forward to using the app. Launching the site soon… thank you
Developer reply ·
Thank you for your kind words! We're delighted to hear that you've experienced excellent service and fast responses from our team. We appreciate your trust in our app and are excited for you to launch your site soon. If you have any further questions or need assistance along the way, please don't hesitate to reach out. We're here to support you and wish you great success with your site launch!
