birddogs

Redo has been one of the best partners I’ve worked with in my 19 years in Customer Experience. Their team – especially Greg and Braden – is incredibly reactive, open to feedback, and genuinely invested in helping us build the best possible return experience for our customers. As Head of CX, I’m constantly iterating on our return flow to improve both UX and CX, and Redo has matched that energy every step of the way. They apply feedback quickly, come prepared with thoughtful solutions, and always act fast when something needs attention. Their reporting is straightforward, reliable, and gives us meaningful insight into customer behavior – which is essential for making data-driven improvements. If you’re looking for a returns partner that’s collaborative, responsive, and obsessed with improving the customer experience, Redo is it. Highly recommend.

Great product, strong design, very intuitive, easy to use, and responsive support team. Would highly recommend to anyone considering!

Having worked with dozens of SaaS companies, Hamish and the orderediting.com team stand out in the top 1%. Their product is fantastic. Easy to use, implement, and clear to understand. Within days of implementing, we saw massive value in upsell revenue and reduced customer ticket volume. Even more than that, Hamish is among the most dedicated founders I’ve seen. On multiple occasions, he met with us 1:1 to setup the service and work through improving our product, specific to our brand. He’s always willing to go the extra mile to help and made the onboarding and set-up process as easy as possible. Would recommend their product and team without hesitation to any Shopify brand out there. The value of Hamish & his team will quickly surpass the monthly cost within days.

Unbelievably responsive team. They set us up the week before black friday, head of CS was on calls with us right before Thanksgiving. Can't think of a smoother implementation. One of my favorite if not favorite SaaS providers to date.

Does what it says it does - blocks coupon codes from getting entered into your checkout. This app pays for itself after a few days and the reporting to great so you can see how often and where leaked codes are coming from. Easy to install and easier to use.