Nest&Next
Malta
Reviews (4)
Thank you for your dedication and prompt response to solve my issue. I will definitely come back for more support
Developer reply ·
Hi there, Thank you so much for your positive review! We are glad to hear that your issue was resolved and that you were satisfied with our support. If you need any assistance, please do not hesitate to contact us via our in-app chat. Happy selling!
I had a good experience with the application, where it is clear and simple, and also the customer service is very professional, calm, polite, and patient. Also, trying to give other solutions and trying to match what I have in mind for the bundles and suggest what is best for me. Thank you, Adrian!
Developer reply ·
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
After i have posted earlier today regarding my bad experience with spocket, the operation manager herself has contacted me to tackle the issue and appologize on the way the customer service had dealt with my complaint. She was really professional and has resolved my issue, i have been offered 3 month free of charge and a full refund for the period where i couldn't use my account for more than a month and no body could address my problem. I am looking forward to have to change the way i perceived the spocket team and i hope for a positive experience going now forward. Thank you!
Developer reply ·
Thank you for giving us the opportunity to make things right. We sincerely appreciate your patience throughout this situation, and we’re glad our Operations Manager was able to connect with you directly, resolve the issue, and address your concerns properly. Your feedback regarding the earlier support experience has been taken seriously, and we’ll continue working to improve both our service and communication moving forward. We’re grateful for your willingness to continue with us, and we look forward to providing you with a much smoother and more positive experience ahead. Thank you again for your trust and support.
Iwould like to thank Connie Lin the agent who had helped me to understand certain criteria in the CJ dropshipping application and she has responded to all the questions. Appreciated!
