Glitzy Secrets
United Kingdom
Reviews (9)
We have moved to this app from a different pop-up app after having issues with customers being automatically unsubscribed after ordering. So far, so good! Excellent support & very easy to set-up.
Absolutely brilliant. This app is exactly what we were looking for, plus it is so easy to use, loads very quick and support is outstanding. We would not hesitate to recommend.
Developer reply ·
We’d just like to thank you for taking the time to write this review. We try really hard to provide a good app experience and are really happy to hear that you like it!
We have used Exemptify since migrating to Shopify & it has been great for our needs. Recently, we had an issue caused by coding added by a developer so I contacted the app developer for help. Thorsten was so helpful, responded very quickly & resolved the issue for us.
We are really happy with this app. It met all our requirements & the interface is very user-friendly. The support we have received has been excellent & the developers have been so helpful as we initially needed a few tweaks. Very happy!
We are really impressed so far with this app. It does exactly what we need. We had a minor display issue which was resolved promptly by the developers. Impressed!
Like many others who have reported the same issue with this app from Shopify in the Community forum and 1* review comments, our Facebook account was restricted within minutes of installing. We only required it to set up our pixel. We now cannot advertise at all with Facebook or Instagram. I have taken the necessary steps Facebook request to review our account but, due to COVID, it states there are delays. As a wedding business severely impacted by current COVID regulations in the UK, this is disastrous for us. Sarah on Shopify Support chat tried her best to help but said Shopify cannot escalate issues to Facebook which is disappointing considering Shopify's app caused the issue for us and others. I would have expected the Shopify app developers to be able to resolve issues directly with Facebook rather than leave it to their clients to resolve with Facebook. Our only option is hope Facebook review our appeal soon... or that Shopify step in and take ownership.
Developer reply ·
Thank you for sharing your feedback and taking the time to leave a review. Merchant feedback is incredibly valuable to us as we continue to update our apps and platforms to best suit our merchants needs. While Shopify does not have a hand in the decision making process for restricted Facebook accounts, I will be following up via email to see if there is any further support you require while you wait for Facebook to get back to you. - Veena, Shopify Support
Absolutely brilliant! The support and knowledge from the developers is first class. They are beyond helpful and assisted us with every request. So impressed.
We have been really impressed with this app and the excellent support from Eric. His knowledge is 1st class!
We have been so impressed with this app. The knowledge centre and guides are 1st class. The developers are beyond helpful and so knowledgeable. The app interface itself is really good to use. Excellent!
