Realize
United States
Reviews (5)
Great support and a helpful app that calculates the commission for our sales reps seamlessly.
We transferred from Yotpo to Smartrr Subscriptions. The transition was actually quite smooth. The Smartrr team did a great job and addressed any questions concerns or issues we had quickly. I was nervous to make the change but Smartrr team helped make it very easy on us. The experience for our subscription customers only improved so I see this subscription change to Smartrr as an all around upgrade. The app is quite intuitive and user friendly even for non-technical IT folks like myself. Really happy with the app and product support so far.
We transitioned from Smile rewards. I must say we have had almost zero hiccups and we have been transitioned for about 8 weeks. The Yotpo team has been very helpful and crucial in the transition. My only reason for 4 stars is because Yotpo seems to be growing to quickly. It takes a long time to get chat or phone support. Please add more staff. You have a good product , your customers are growing please make sure we are supported.
Developer reply ·
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Good so far! We just started using the Growth account. Everything was fairly intuitive and we were able to setup in a few hours.
Developer reply ·
Thank you so much for taking the time to leave us this lovely review 💖 Glad to hear that the setup process was smooth! :)
This app is single handedly changing our business...their automation features and analytics give you a clear cut picture of how their platform is helping drive revenue to your online store. Shout out to Shannon @ tech support. She answers all of my questions and makes sure that everything is running smoothly for me and my team.
