Toxic Envy Boutique
United States
Reviews (7)
I had a terrible experience with this app. I requested a refund on the same day that the services were due to renew, as we no longer needed them. To my surprise, the refund was rudely declined. When I asked why, I was told it was because of their "policy." However, after reviewing their terms and conditions carefully, I could find no mention of a no-refund policy. It seems like they simply make up policies on the spot to avoid giving refunds. I find it incredibly frustrating and unprofessional that they declined my request without providing clear justification or referencing their actual policies. Transparency is key, and this app lacks that completely. I will not be using their services again, and I highly recommend others to be cautious before committing to anything with this company. Thank you for taking the time to share your experience. I sincerely apologize for the frustration you encountered and for the lack of clarity regarding our refund policy. Your feedback has been invaluable. After discussions with our team, we've reviewed and updated our policies to ensure they're clearly communicated in our terms and conditions. The situation you described doesn't reflect the level of service and transparency we aim to provide. We would welcome the opportunity to make this right. If you're open to it, I'd like to connect you with our onboarding specialist to discuss your specific situation and explore options that might better meet your needs. We're constantly learning and improving based on customer feedback like yours. Please feel free to reach out to us directly at adam@runviably.com if you'd like to discuss this further. Again, we apologize for your experience and appreciate your honest feedback.
Klaviyo is the absolute best platform for email and SMS marketing . Thank you
Developer reply ·
Thank you, we agree :)
We've used this app for over 2 years. The app works very well and it does help provide our customer a good return experience.
Been using this app for about 2 years. We only have great things to say about it. Great features and great customer service.
Best App ever. The way you are able to show your banner, pop ups etc. To different set of visitors is amazing. Thank you
I have been using this app for over 1 year and really liked what it has to offer. Great pricing as well
Developer reply ·
Thank you very much for leaving such good feedback for us 😊. We are happy that so you’ve had a great experience with the Ordersify app. The whole supporter's team is working hard to deliver the best possible service to you. We're looking forward to your next visit! Linda...
Absolutely love this app. Customer service is Top notch. Super helpful that you are able to connect with Klaviyo. Great for automation
Developer reply ·
Thank you so much for your review 💖 We're so glad to hear that you're loving our app and customer service!