American Olive Farmer
United States
Reviews (7)
Blog Article Filter Search PRO allows us to use tagging to enhance customer experience when searching within our recipe files. Setting up the filters I wanted was a quick and easy exercise, and the clean and simple look and feel of the app fit in with our over all brand sensibility. The customer service at Hue Apps is superlative. Our initial implementation was very fast and easy and later when I changed themes, Choong responded to a request for assistance immediately although it was after regular business hours. The re-integration was completed before I finished dinner--lightning fast service! FIVE STARS!
Developer reply ·
Thank you very much for your review and kind words!
I started using "Notify! Back in Stock" in 2022 when it was "Restockify". There was a management change and name change, however, the communication and transition was clear and frictionless. My usage has been narrow and focused on giving my patrons a way to ask to be notified when an out of stock item once again became available. It was only this season that our brand had reason to activate the pre-order option. I had ambient concerns for my brand about both the tone of pre-orders as well as logistics and integration with other 3rd party apps surrounding them. Prior to implementation I iterated my concerns to the Support Desk and Melika wrote back immediately clearly, concisely, and thoroughly addressing my concerns in order. This gave me the confidence to proceed with implementation on the eve of BFCM (not a timeframe one would typically test a new function!). The day of the install a chat window opened and Aliya at the Support Desk advised she saw me initiate the implementation and volunteered to test the widget. She stayed with me the entire implementation and even helped enhance readability within the widget. Top marks / 5 stars for this application's functionality and for its excellent documentation, training, and support team.
I have been using this app for the past few quarters relying on a narrow set of features by design. The functionality is simple, direct, and exactly what I wanted for my shop. Customization to meet the look and feel I required was intuitive and easy for a non-tech user, and support has been excellent.
I've been using this app for several months now, slowing implementing the functions. The written support documentation and videos are detailed and helpful, and if there is any uncertainty or ambiguity the support team in available to talk through your particular concern. We're currently using the app for its loyalty program with rewards as well as store credits. Gift card functionality is superb with an impressive presentation to the gift recipient. Five Stars!
Developer reply ·
Thank you for this amazing feedback! We are delighted to know that you are loving the app and that you received immediate assistance from our Support Team. Should you need help with anything, please do not hesitate to reach out. Cheers!
I purchased this app for the heat map function, which has proved valuable in making a plan to optimize my customer's journey. Once implemented, I look forward to continuing to use the map to refine that experience. Although I have not yet implemented it, I do plan to selectively use the chat function. In all, the merchant experience with onboarding has been smooth.
Developer reply ·
Thank you so much for the five-star review! Using live chat as part of a conversion rate optimization strategy can provide invaluable insights into website visitors' behavior. Please reach out if there is anything we can help you with! Cheers - Bradley from Lucky Orange
My site is comprised primarily of consumable items, so the ability to enhance customer experience with a subscription service was a key attribute in my vision for the business from the beginning. PayWhirl offers the features I need to enhance my customer's experience by allowing different discount percentages and timeframes, and the change, pause, or cancel items on any subscription adds confidence for consumer and merchant alike. Most importantly, Sergey from PayWhirl has been immediately available to answer any question, smooth integration wrinkles, and generally be helpful in optimizing PayWhirl.
I wanted to add care cards and product information cards to outgoing packages in a frictionless way, and Auto Tags accomplishes this handily! We are focused on product and order attributes, however, many other variations are possible within the established system, giving the user flexibility for future possibilities. The developer is highly supportive and engaged. We are very happy with the installation and performance to date.
Developer reply ·
Hi, thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!