NineTwoFive

We've been using ZipChat for quite a while now, and it has genuinely exceeded our expectations. Initially, we were looking for a way to improve our customer service, and we weren't even sure if AI chat would become a permanent part of our setup. After seeing the results, that quickly changed. ZipChat has become the first line of communication on our website, allowing our team to focus on the more complex customer inquiries while the AI handles the majority of repetitive questions. What impressed us most is how quickly it started providing value. The responses are natural, the setup is straightforward, and it integrates seamlessly into our workflow. Over time, we've been expanding its capabilities with custom skills and continuously refining our setup, which has made it even more powerful for our specific use case. The team behind ZipChat has been just as impressive as the product itself. A special thank you to Anel, who has been incredibly responsive and proactive throughout our journey. He has always been willing to help, answer questions, and even expanded the character limit for our main prompt so we could build a more advanced implementation tailored to our needs. That's the kind of support you rarely come across. We also had the opportunity to interact with Ruslan, the founder, when we ran into a technical challenge. He was immediately willing to jump in and help us solve it, which really says a lot about the company and how much they care about their customers' success. If you're running an e-commerce business and looking to improve customer support while reducing workload for your team, I can definitely recommend giving ZipChat a try. It has become an important part of how we serve our customers, and we're excited to keep building on it.

At first I hated this app and it was too complitaced. It still is... but now with sidekick can building all the codes and automation its awesome.

Easy to setup flows based on automation. And really quick support within 3 seconds I received a reply.

The app owner is definitely making something big. Both front end and back end look really good and work as a charm. Must have to defer some of your customer support tickets.

Alex has been a great help on the go to immediately help me be compliant and even provide me with custom css to make the banner look exactly as how we wanted!

A fantastic app that meets all our customization needs. I just received excellent support from Musabbir, who even assisted me in adjusting specific settings that I couldn't modify on my own. Best regards, Team NineTwoFive

The app had a feature to display multiple shipping methods. Was the only app we could find that had this feature. The support greatly helped me in setting it up and making it work. I can recommend anyone looking for a delivery date app with a lot of customization features! Support replies faster than myself. And the support is on whatsapp!

Great app, does what we need and does it good. The service is very fast. Got reply to my email within 1 hour. Very happy with it.

I really loved this app and the support. They actually helped me set up tagging flows for custom cases that are not available at first. Hi kai, We have replied you several times, plz check your mail. Or you could contact us directly: Kun@altgotech.com Sorry for making you any inconveniences. Looking forward to hearing from you. Best Kun

At first I was a bit of overwhelmed by all the buttons and possibilities this app had to offer. So I scheduled a call with one of the developers. And WOW... this app does the JOB and is in our opinion way better than big names like Channable. Mainly because it offers amazing features that big names do not have. Like linking product metafields to feeds. I can recommend to any shopify store that is looking to get multiple language feeds in google shopping or facebook. Thank you again for the service and the great app + feautures! I tested many feed apps before. Honestly look no further, get this app take the time to set it up. And you're done.

Does the job so far. And at the time it did not do the job. Or at least I thought it was not. The support helped me out and explained the situation properly.

Great app and customer service. I did not notice that I had a bug and they fixed it immediately for me. That's really amazing!

Must have app if you're seriously with your business. Track profit in Real Time per product, per order, per month week, etc.... Update: I forgot to mention how amazing the team is with their fast replies!

Awesome service and great features. Would recommend to anyone starting out with shopify. Later you can always hop on to the paid plan. But the free options are already tremendous.

Great app and great support by Felix! I recommend this app to anyone that wants to have an Instagram feed on their webshop.

Great app, it had exactly all the functionality I was looking for. Besides that, the customer support is amazing. My problem was solved within minutes. Best app for stock alerts available.

Great app it does the job. I use it just for one timer and the free plan. But it has a lot of features for the paid plan as well. I can recommend if you need a timer bar.

I just downloaded this app and it's amazing! I had a couple of questions and they immediately helped me out. Also very easy to use.