A’Lei Beauty
United Kingdom
Reviews (8)
lovely and speedy customer service from Tessa!
its a great app, I've captured a lot of customers, its easy to customise how it looks, only downfall is it doesn't automatically create discount codes for you (integration) so you will have to go back and forth creating them. overall great app
Developer reply ·
Thank you so much for your honest review. We are glad to know that you liked it and we wish your sales keep boosting up by using our app. However, our app does provide an option to generate discount code automatically. Following this, our customer support has contacted you to guide you through the process of how to generate it. We hope that your ambiguities get resolved as soon as you respond back to our support team. Thanks!
super helpful staff, both Fatima and Mohamed. Each time i've asked for help, they help me figure things out super quick!
I was excited to use this as it actually had the scratch feature that is very interactive for customers whereas other apps claim to have a scratch feature and it was just a “click” to get the code. I liked that, that’s the only reason why you got two stars besides that I did all the installation edited everything , looks really good, (editing was finnicky, having to make backgrounds transparent repeatedly to get rid of ‘wave’, very time consuming).linked to my Shopify and it’s nowhere to be found on the website and to make matters worse there’s no help, email us or contact us button anywhere to get in touch with them. I’m gonna have to delete it and re-download the app I had previously that doesn’t have the fantastic scratch option
It’s a Super easy to use app, you actually have to landing page options with the tracking, you can have it take your customers straight to the courier site or remain on your own site, it’s such a great feature! Customer service are quick and efficient! Great app for those starting up and don’t have regular sales just yet.
Developer reply ·
Hi A’Lei Beauty! Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Mig | Parcel Panel
i had the original app last year when i first launched then deleted it as it started charging me . re-downloaded this year but its not giving me access to recordings via shopify. where is the app?
This helps with gdpr! You just install, customise the bar to suit your theme and it’s done! Lifesaver for small businesses!
Developer reply ·
Thank you so much! We really appreciate the review and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so if you ever need any assistance, please reach out to us!
It super easy to use, no coding required. Would be nice if we had more options to customise but it gets the job done regardless!
Developer reply ·
Thanks you A'Lei Beauty for the review. We are happy that you found our app easy to use and intuitive. Also, we are grateful for the feedback and we will definitely work on it. We are making sure that we keep adding new features and badges to our store. Please, do keep checking the app. Also, now you can nominate your store for our newsletter "Spotlight" ✨ We will absolutely love to feature you.
