AMOUR Parfums
Slovenia
Reviews (8)
Developer reply ·
Thanks a ton! Your rating motivates us to keep improving Tidio for you
I was not satisfied with the use of the app. When subscribing to the Pro plan, I was promised a multilingual Tracking Page and multilingual notifications. However, it turned out that the app only supports 33 languages, and my desired languages (Slovenian, Hungarian, and Croatian) were not included. Initially, I was assured that this issue would be resolved, but the following day, I was informed that it is not currently possible to implement support for these languages. This inconsistency and lack of clarity regarding the app's features left me disappointed. I hope 17TRACK improves its service to meet the expectations it sets for customers.
Developer reply ·
Dear customer, We are very sorry for the bad experience you had when you were using our APP. Thank you for your valuable time to give us feedback. Your feedback is the direction of our improvement and optimization. As we communicated with you, our APP currently only supports 30+ languages. We do not support Slovenian, Hungarian, and Croatian as you mentioned. We have also fed back your needs to our product technology team. We also hope to meet the needs of all users and solve the business scenarios of all customers. We are still working hard for this. Since our functions did not meet your needs, we have also negotiated to refund the subscription fee to you. Please keep in touch with us by email. If you have any questions, please feel free to contact us and we will help you solve them as soon as possible. 17TRACK Team
Smart SEO has been a game-changer for my online business. Their approach is highly strategic and tailored to specific needs, ensuring that every action contributes to measurable results. The team is incredibly knowledgeable and responsive, always available to address questions or concerns. Since partnering with them, I’ve noticed significant improvements in website traffic, search rankings, and overall online visibility. Their data-driven strategies and clear communication make it easy to understand what’s working and what needs adjustment. I especially appreciate their commitment to transparency and providing actionable insights. If you’re looking for an SEO partner that truly delivers results, Sherpas: Smart SEO is the way to go!
As a user who values localization and translations in e-commerce stores, I was greatly disappointed with my experience using the Address Ninja app. Although the app promises the ability to translate all error messages, it turned out that this wasn't entirely true. Main Points of Disappointment: Limited Number of Languages: The app offers translations for only 10 languages, which is quite limited for a global audience. Unfulfilled Promise: The app description states that you can translate "all error messages," which proved to be misleading. Lack of Transparency: I only discovered the translation limitations after installation and attempted use. Importance of Localization: For my online store, translations are crucial, so this shortcoming is a serious obstacle. Inflexibility: When I contacted them about this issue, they cited "limitations" instead of offering a solution or timeline for improvements. Conclusion: While Address Ninja may offer other useful features, the lack of comprehensive support for translations is a major drawback. For online stores focusing on an international audience, I would recommend seeking alternative solutions that truly support multilingualism in all aspects of the user experience, including error messages. I hope the Address Ninja team will take this feedback seriously and improve their language capabilities in the future. Until then, I'll have to look for a more reliable solution for my online store's needs.
Developer reply ·
Thank you so much for your honest review! Unfortunately, Shopify has some limitations on the amount of data we can send to the checkout. As a result, we currently offer translations in "only" 15 of the most popular languages within the Shopify ecosystem. For all other languages, we have a fallback mechanism that works for 99% of users. However, we've noted your feedback and will keep you updated if Shopify allows us to implement additional languages in the future.
The Shopify app Tapita SEO is an indispensable tool for any merchant looking to enhance their online presence. With Tapita SEO, I've noticed a remarkable increase in traffic to my website and better rankings on search engines. Their intuitive platform allows me to easily optimize web pages and tailor keywords, which is crucial for attracting more visitors. Moreover, their support is truly outstanding. Every time I've had any questions or issues, they've been available with answers and solutions that exceeded my expectations. Their friendliness, professionalism, and responsiveness are truly exceptional. Therefore, I cannot emphasize enough how pleased I am with Tapita SEO and how highly I would recommend it to all merchants looking to increase their online visibility and achieve better results. Thank you to the Tapita team for such a fantastic app and support!
Support is really trying to fix all the bugs. I believe they will succeed! I recommend using the app!
I've been writing to support for a month to fix one error, and after a month they still haven't fixed it! I pay for the Grow plan, where they offer Premium support. Disaster!
Developer reply ·
Hello AMOUR Parfums, Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern. Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you. Best Regards, ETranslate Team
So far, they don't have all the features I would like (chat translation - multilingual, icon change), but the support is one of the best. They didn't have the chat translated into my language yet and they fixed it within a day. Keep up the good work.
Developer reply ·
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! Best Regards, Jessa|Willdesk Support
