Rinea
United States
Reviews (6)
I used this app to improve the speed of loading my webpage and I was amazed at how well it worked. Now my store loads lightning fast. The only improvement I would recommend is to be able to activate ALT tags for specific areas like the blog and exclude areas like the product.
I sell both retail and wholesale from my store and have pretty complex shipping requirements with respect to total cart amount, domestic vs international destinations, free and discounted shipping, product variants, and more. After searching for months and being completely frustrated, I found this app and I am simply blown away. It solved 100% of my problems. It seemed complex at first and it took me a little bit of time to understand the rules engine but after that, it was simply an amazing experience. The support is unbelievably fast and all of my questions were well understood and answered perfectly. I would give it 6 stars if I could. I am beyond happy.
I have been using this app for several years and it appears that with each UI upgrade, something stops working and it never gets fixed. With latest upgrade, too much has broken and it is not longer usable - Shopify fulfillment sync does not work, order splitting does not work, Customs declarations do not import the correct information from Shopify products and it can no longer be edited, and Shopify Order sync just stopped working today. Support is very slow (by emails which takes a couple of days) and nothing gets resolved either. We are wondering if these issues are being worked urgently or if we should be looking for alternatives.
Developer reply ·
Hi there! I am very sorry to hear about your experience with Shippo and our team. We strive to build a product that helps our customers get their shipments to their buyers faster, and our Product Team is currently working on correcting some of the issues you've mentioned. We also want to apologize for the delayed responses from our Support Team. With the recent changes affecting everyone due to COVID, there is a bit of a delay. We are trying to get back to everyone as quickly as we can and we truly appreciate your patience and understanding. That said, I am happy you were able to speak on the phone with a few members of our team and we are incredibly appreciative of all the feedback you gave. If there is anything else you need, please don't hesitate to reach out and let us know! Thanks, Shippo Support
Just installed this app and very impressed with how easy it was to setup and it did the testing for me to make sure everything was setup correctly.
I really needed customers to sign up for various programs and Form Builder does an amazing job if creating forms and capturing the data. I also love the Mail Chimp integration which allows me to stay in touch with the program participants. I absolutely love this app. Thanks
I absolutely love this app. I gave it 4 stars because there are a few features missing that would make this app a lot more manageable. Despite that, the app provides the functionality from the store capability point of view that is unmatched. Don't be fooled by its name. When I first saw it, I skipped it and purchased an expensive app that did not work all that well and then I stumbled upon this one again and now I cannot do without it. Thanks to the developers that came up with it. fantastic job.
