E-Optician
Hong Kong SAR
Reviews (8)
I had a request that required complex coding for my eyewear website in particular. I got very lucky that Danica picked up my case in the live chat. She was not only super understanding of my request but she was able to execute it ridiculously quick. I am very happy with the changes made to my sticky cart. We're grateful for your thoughtful review! It truly means the world to us! 🙏 For any questions or requests you may have, we're here to assist! 🤗🤗
Solved our problems with Product Schemas and Image Alt Text.
Judge.me is a great app to showcase your reviews. The customer service is amazing! Very responsive and friendly!
Great variant app with a lot of the needed customization. Customer support, Emma, always goes the extra mile to provide us with extra customization when we need it and she's very quick to deliver the custom code.
Customer support is terrible!!!! I have tried to contact them via e-mail many times throughout 2021 and I have not heard from them at all. Their app works well, but when you need help, they are NOWHERE TO BE FOUND...... HOW CAN I REACH OUT TO YOU???????????? Hi Enrique, we are very sorry for the inconvenience caused. We have tried to search for e-mails from you, but we can't see anything in our mailbox. Please let me know how we can help you and we will treat it as a priority. Once again we are very sorry if we missed an email from you. Kind regards, Magda
I had a few problems with the shipping issue getting disapproved but the support team were amazing in helping me with quick response time. Great team!
OUR WEBSITE JUST CRASHED ON BLACK FRIDAY BECAUSE OF THIS APP. Similar experience to the review below. Can someone help ASAP?
Developer reply ·
We increased the servers to ensure they would run smoothly for Black Friday. This may have affected the app for about 30 mins.
Great app for stacking discounts and customer service is very responsive! Thanks so much for the help.