Ordi.to Accessori
Italy
Reviews (10)
Write for free, install the app and then find out that there are all paid plans. Write them already in the shopify tab.
Developer reply ·
Dear Merchant, I am Ann, Customer Experience Manager at ONE+ Pop Ups, SMS & Email Marketing Shopify App. Looks like you have been using our app for over 1 year (since June 2020) and collected over 1,800 email subscribers. Amazing! We noticed one of your team members left us a 1-star review about not being able to use the app for free. I think this might have been a miscommunication or mistake when quickly uninstalling/re-installing our app. We offer a Free Forever plan. If there's any limitation on your plan, I am happy to help you over live chat or email at "ann@one.store" Please let me know how I can help with the use of our app. You have been a long time user of our app and we want to do everything to ensure you are happy and the app is cost effective for you. Cheers, Ann
I've never found customer service online lately. Given the many reviews, however, I thought it better still has many limits as an app.
Developer reply ·
Hi there, You're a valued customer and this isn't the experience we'd like you to have. We missed your chat due to a huge volume of inbound chats and tried reaching out to you via email. Hiccups with live chat are rare but can happen from time to time but we always respond to all our customers. Please feel free to email our support back at help@vitals.co or try our live chat again. Again, thank you for being a part of our valuable Vitals community! Cheers, Sneh
great app, fast and immediate customer support. works well with the theme and is light in loading. I will use it for a long time.
Developer reply ·
Thank you very much for your kind words! If you need any future assistance please let us know! Best regards
Really well done app, always kind, fast and competent customer support. I recommend it, I will use it for a long time.
Developer reply ·
Hi Gian, I really appreciate you taking the time to share your feedback and being so open with us. Please don't hesitate to drop us a message anytime if you need any more help. Regards, Aldwin - PageFly Support Team
Great app, exceptional value for money. You can activate many things to make your e-commerce more performing
APP that works very well, in a short time I have acquired many customer reviews. Really kind and fast customer service. I will be your customer for a long time :)
rectification review I encountered a problem with the email reference. I hope to be able to use this application soon.
Developer reply ·
I replied around 7 hours ago. I'm sorry that you didn't get my response. Maybe it landed in the spam folder? Here is what I replied: "Thank you for reaching out. Could you please add a bit more details on how you noticed that it's not working? I just double checked that Personal Discount generates unique discount codes correctly with emails from ActiveCampaign. I probably need to clarify that the discount code is being created at the moment when someone opens the email. The discount code is presented as an image, so images also have to be enabled in the email client. In other words, when a subscriber doesn't open the email or images are disabled then a discount code won't be created. Does that make sense?"
Very nice and intuitive app. I am integrating it with many functions of my e-commerce. Outstanding customer support
Developer reply ·
Thank you for your feedback 🙏
Thank you for enabling me to use the APP. I begin to do the first tests, hopefully everything is fine.
Developer reply ·
Hey there! Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. I'm going to send you an email to open up the lines of communication and see what I can do for you. Amy l Shopify
Fantastic support, I had a couple of problems but they were solved quickly and excellent. I will definitely stay with this app for a long time.
