ClinAdvize
United States
Reviews (6)
Amy Rich was incredibly helpful in helping us make use of the app's features to protect against bots and plan for future scenarios. The additional support and ability to answer our long list of questions and educate our team has been invaluable.
We recently downloaded this app and have not officially used it yet. during the customization process, We had several questions that were answered immediately. Not only did we receive a prompt reply, but we also were provided clear instructions. If the app functions as well as the customer support, BixGrow will continue to earn 5 stars!
Developer reply ·
Thank you for your feedback! We're delighted to hear that our customer support team was able to assist you promptly and clearly during your setup. If you have any further questions or need assistance as you begin using the app, please feel free to reach out to us at support@bixgrow.com!
Love this app and all of the long list of features! It even includes several free versions and Rio quickly helped us customize a section to best fit our website. Truly appreciate the great customer service and how easy the app is to use!
Peter, Josh, & Nathan helped us troubleshoot various issues and are truly so helpful and detail oriented! They're even adding our ideas to their future list of functionality features to develop which will add even more value to the app which is so greatly appreciated. Thanks to the entire Seal Team for always answering our questions! Only item/potential issue to plan for is that there currently isn't a chat bot for live support. Thus, you'll need to rely on email to resolve (thankfully the Team is very responsive). Otherwise, the app works great!
Cade has been super helpful with helping us figure out workarounds every step of the way! Great customer service and the app has improved efficiencies for us across the board. Thank you!
The support team was super responsive and even helped us add additional customizations to sections of the app which was great! So far, this app has been easy to setup and customize to match our branding as we work towards launching our small business.
Developer reply ·
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.