Knobby Underwear
Australia
Reviews (7)
Cloudshelf has enabled us to provide an easy to use self-service platform for our in-store customers, simplifying our internal processed whilst simultaneously upgrading our customer-facing offerings. With Cloudshelf, we are able to make it easy for customers to order products that are not available in-store to be dispatched to them (or friends & family!) without the hassle of leaving the store empty handed and needing to place an online order, or require a salesperson to arrange a special delivery order at the counter. Customers can browse our entire catalogue offered from our fulfilment centre and have their order dispatched to them with ease! A special shoutout to Sofia for her personal support and commitment to our success in utilising the platform. It is clear that Sofia, and the entire team at Cloudshelf, are truly passionate about ensuring their users achieve success and provide a high-class experience to their customers. The platform is easy to implement and does not take long to get accustomed to. It offers an extremely useful "Preview" function that enables you to virtually previous the platform that customers will interact with, this is an invaluable feature. The ability to offer QR payment is more than just convenient, it is pivotal in the role of offering modern payment systems that ensures the customer feels in control and safe. I am excited to continue utilising the Cloudshelf platform for our in-store customers and I hope my continued communications with the developmental team strengthen their app. Hello Dan at Knobby Underwear, Thank you so much for this thoughtful review. It's fantastic to hear how Cloudshelf has simplified your in-store processes while giving customers an easy way to order from your full product catalogue. I'm also really touched by your kind words about our support. It's been a pleasure helping you get the most from features like Preview and QR payments. We look forward to continuing to grow with you. If you ever have more thoughts on how we can improve, reach us anytime on support@cloudshelf.ai. Best wishes, Sofia from the Customer Success team
The best onboarding I have experienced. Quick, simple and actually achieved what they said they would do. We changed from another review/loyalty platform, which I thought was going to be a major headache, particularly with loyalty points. To my surprise, the new program was created, all data imported and we were live within 3 weeks.
My issues & requests are always dealt with quickly! Thank you Yotpo Support!
Quick responses
Developer reply ·
Thank you for taking the time to provide us with your feedback. - Ty Bailey | VP of Services
Absolutely amazing app! Flawless execution with extremely helpful support staff. This app has been exactly what we've been needing for a long time! Thank you very much for such a great app!
Developer reply ·
Thank you for the amazing review! ❤️We're thrilled to hear that our app and support team have met your needs. If you ever have more questions or suggestions, feel free to reach out. We appreciate your support! 👏
Easy to use with great customer support! Simple to set up and easily works with Google & Facebook feeds.