GYMREAPERS
United States
Reviews (6)
Great app to build out a tiered influencer program and track data across sales and social media. Since using it it's made my job easier and processes more efficient with all the integrations it has available.
Redo has been a great partner for us. The platform is easy to use, the rules give us the right level of protection against suspicious return activity, and the workflow is smooth for both our team and our customers. We offer a lot of bundle options, which has been challenging with other return services in the past, but Redo is always on point. The best part of Redo, though, is their team. They are incredibly easy to work with and always willing to build or collaborate with us on any ideas we bring to the table.
A super responsive team -- willing to go above and beyond to ensure their app produces the results you want. Great working with Jaap so far!
This app does not integrate with Help Scout. We used this app to build a form that would submit a response to a Gmail inbox. From that Gmail inbox, it was to be forward to Help Scout. However, Google blocks this app from forwarding emails from going anywhere. Not worth the time/stress.
Developer reply ·
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We asked our manager to contact you in hopes of amending the issue you were having. Thank you for letting us know about this. Your feedback helps us get better.
The app looks and functions great. I had a small glitch on the site with it and reached out to support. Patrick was very quick to respond and fixed the issue effortlessly, which was exactly what I was seeking. I'm really impressed with the app and great support.
We had a kind of a tricky situation about the placement of the Smile icon. The whole team at Smile.io was really responsive and attentive. Brady was particularly helpful and offered a solution that really worked for us. We'd recommend working with Smile.io and using this app for easy customer rewards and referrals.
Developer reply ·
Thank you so much for taking the time to share your experience here, and for the 5 stars! ✨ We're so glad to hear that Brady was so helpful!