roomtery
United States
Reviews (7)
Really nice app for a decent price. Does its job well, no issues. Using it now instead of KX and can't be happier
Been using Klaviyo since the very start of the business in 2021. Now, with a change of pricing policy will be forced to move to another service. Absolute scam of charging $1k+ for "active" profiles that I'm not even sending emails to.
Developer reply ·
Klaviyo exists to help you to understand your customers and drive growth from those relationships. If you have profiles that you are not emailing, we highly recommend that you suppress them. You do not pay for suppressed profiles, but you maintain the data so that you can unsuppress to send communications to them at future times. If you prefer to keep them active, the Appreciation Discount that we’re offering to many loyal customers limits the email plan spend increase to 25%. As an example, if a qualifying account is on a $150/month email plan but their Active Profile count would require a $1,070/month email plan, we would automatically apply a $882.50/month Appreciation Discount so the net monthly email spend would be $187.50/month (a $37.50 increase). We encourage customers to look for additional communications sent on Jan. 21 so that they can best understand how these changes impact their specific plan and to understand our new flexible pricing features, including auto-downgrade and Flexible Sending.
Much slower. 20 DAYS! Most of the orders still not shipped, and they can't say a reason. This might be fatal for my store. They work ok only if you keep stock for 1-5 SKU no more. They have no brains to process more complex tasks
Good app if you using one of their themes. Integrated support for theme is really convenient
Love Judgeme support team. Using the app for couple of years and never regret
The app is really cool BUT the support is SLOWEST EVER. I have been waiting more than a 24h for a response to my request about problems with installing the widget and what do you think. I received an email that everything works, although the widget did not work correctly on the site. I wrote a few more letters and still haven't received any more response.
Developer reply ·
Hello, Thanks a lot for sharing your feedback about our app and support service. We are truly sorry that you had such a bad experience with our app and we didn't have a chance to help you with the setup as our app was uninstalled. Please be assured that we would appreciate the opportunity to assist you in setting up the app the way you like in case you decide to give it a go once more. We are here for you so feel free to reach out whenever you need. All the best, Searchanise team
Great app that closes all my needs with bundles and bogo. Special thanks to the support service and in particular to John Seth. I have not seen such a fast service yet. My letter was answered in 2 minutes with the task already solved! BOOM
