Cityluxe

The Vital Upsell, Geo Popup & Fomo app has become an indispensable tool in our store’s operations. Its versatility and robust features have significantly enhanced our customer engagement and sales performance. The app’s integration with Shopify is seamless, and its compatibility with the latest themes ensures a smooth user experience. One of the standout features is the rapid and responsive customer support. Whenever we have questions or need assistance, the support team replies immediately and goes above and beyond to meet our needs. This level of dedication is truly commendable and adds immense value to the app. The app offers a variety of functionalities that cater to different aspects of our marketing strategy. The Multi-Announcement Bar and Countdown Timer are excellent for highlighting special offers and creating a sense of urgency, driving more sales. The Free Shipping Bar has been instrumental in increasing our average cart value, motivating customers to add more items to their carts to reach the free shipping threshold. We also appreciate the customizable product recommendations and upsell widgets, which have helped improve the user experience and boost our sales. The analytics and performance tracking features provide valuable insights that allow us to make informed decisions and optimize our strategies further. Highly recommended app! Thank you for your detailed feedback! We're thrilled to hear that our app has become such a valuable tool for your store. It's great to know that our features are making a positive impact on your sales and customer engagement. We also appreciate your kind words about our support team. Ensuring a seamless experience for our users is a top priority, and we're glad to hear that we've been able to meet your needs. Best regards, Searchanise team

The dynamic coupon in the flow automation stops working for more than a week. After I reported the issue, the support just tells me that it must be I made some changes to the coupon which causes the issue. But I am very sure no changes had been made and ask them to review my activity. Then only they acknowledge it is a bug from their side. So the support tells me that they are working to fix it (no ETA), meanwhile either use a static coupon code or stop giving coupons. 5 days passed and it is not solved yet. Absolutely dissapointed with this lousy service.

The app does what it offers. However there's an issue I have reported almost for a month is not solved - custom product is added more than once in the order. I have to manually check and refund for those overpaid. This is a serious bug but the developer fails to solve it.

There was a serious bug (point expiration email was not sent based on the setting) but the technical team manages to solve it within 2 weeks.

Easy installation, fast results, and great support! Previously I was using the Algolia search, but they do not support the Shopify Multi-Currency feature, so I switch to this. I have some display issue and the support team solves it immediately!

This app doesn't work with my theme, the technical code made some changes to the code and now it works perfectly fine! Highly recommended.

The support is absolutely not responsive. The app is buggy, the setting is not user-friendly. 1. Follow @ Instagram can be completed multiple times. I have many buyers just earn many points and just get rewards with the points, which cause a loss in business. The support never get back to me although 3 days passed, I have to manually adjust the points for all the customers 2. Refer a friend doesn't work although "fraud prevention" has been disabled.