Bromptonic
Belgium
Reviews (8)
This is the first time I write a review - Incredible bad customer support, UI not clear. Fo three days I was chatting with customer support without any clear guidance how to send me mails out. The only thing they could say was "Let me ask our engineers" I gave up. And for canceling my subscription I needed to contact support. I am since 2019 using Shopify apps never encountered such a bad experience. My colleague with even more experience has the same opinion. UPDATE: I will wait until you contact me or resolve the problem
Developer reply ·
Thank you for your feedback. We welcome and appreciate all opportunities to improve our product and service. We understand that the concern that you had started when your colleague missed to hit the SEND EMAIL option, and so, we offered to have the emails sent on our end. This was scheduled for action today - which we confirmed with our engineers. Our intention is to make sure this is resolved for you. We will be reaching out to you in the hopes of providing you a better experience.
Excellent app. I use it for 6 languages. When I installed the Cross Sell app there were some issues but the support team took care of it and now it works smoothly. I warmly recommend this app.
Ds' is a great programme , specially their customer service is exellent and very fast response and help.
Developer reply ·
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
I used this app to check my SEO performance , as the name says , its smart and helps you to get the fields right. Great app.
