LiamsBargains.co.uk

Used loyalty points for many years but after reminding a customer to use their loyalty points I receive a message asking how. I find out that although the customers are receiving their points in their account, they cannot use them because I'm now on the basic plan with Smile and customers will not be able to use their points at checkout unless I now upgrade to Shopify Plus!!!! Switched to an alternative app that does not require additional upgrades or Shopify Pus in order to function. NOTE: upgraded from 1 star to 3 now please quit emailing and phoning which is getting a little tiresome

Great app, exactly what I required and not forced to upgrade to a $200 pm level or required to upgrade to Shopify Plus like the majority of other apps. I had an issue and reached out to YOYO support and Daisy helped to solve the issue very quickly and in an efficient and professional manner. Thank you Daisy! I can see why that app has a 5* review and this is another.

I had a few queries and Tobias helped out clearly, professionally and without delay. I had reached my storage limit in Shopify and desperately needed a solution. I tried a few apps which either took too long or created more files. AppPlaza on the other hand is lightning fast and performed brilliantly which has helped us in being able to administer our products once more and finally add pictures on to our new products. Thanks again Tobias for your assistance. Update: Ricky helped today as I have been busy updating my website and he helped to restore my optimisation within minutes! Great support.

David from customer support really helped us out after running out of storage space on the Shopify platform. The app is very easy and simple to use but we also had a few questions which David answered quickly and in a very professional manner. Highly recommended app in order to speed up your website and save on storage space.

So far I'm not impressed. After taking a the subscription and spending 5 days sorting out categorising items after importing 5000 items, I quickly receive my 1st order only to find it refunded due to being out of stock WTF! I have to let my customer down, which AppScenic won't give a crap about but not only that they credit your account and so you don't actually receive your money back. It turned out that my order was cancelled due to seller in the United Kingdom (GB-2022-1365) only selling to 'exclusive' resellers who don't like competition and so are contacting the seller requesting to cancel any orders that they receive!!! If you're in the UK I would avoid wasting your time importing products from this seller, which you can still do by the way, as your order will be cancelled and you'll have an upset customer of your own to deal with. Shame because all the decent stuff in the UK is with this seller. If they won't sell to resellers, then they SHOULD NOT BE ON THE PLATFORM and resellers shouldn't be allowed to import thousands of products at a time followed by days spent adjusting each item to fit their own website. Other orders have gone through fine. I DOWNGRADED this from 4* to 1* because this seller should not be on AppScenic. Update: It goes from bad to worse. Paid subscription and after a year or so my subscription is cancelled with some nonsense that my bank wouldn't honour the subscription. The account is very healthy so I knew this was nonsense. I had resubscribe but afterwards noticed that I was now paying 10% transaction fees when these were removed a year ago. I questioned the fee and was told that trial accounts are still charged this fee. I had to resubscribe because AppScenic cancelled my subscription under bogus claims!!! More scam behaviour by this company. Beware if joining, some very strange things occur on this platform.

Be careful!! This app is not written well and you can easily list everything from your shopify website. I accidently listed over 4000 items and eBay billed my £1500 in listing fees!!! Needs work and pages set up.

The system is clunky and lots of background fiddling needed as their system time outs and fails to synch the quantities available for some products. They insist on clicking 2 boxes at payment for extra services at cost, one to cover you for missing parcels and one to cover you for faulty goods. DO NOT buy the additional cover for faulty goods, SaleYee will not collect the faulty item and refund / replace despite what they claim in the terms and conditions, save your money and with what you save this should cover the cost of writing off the item or recovering it to your address to fix / refurbish and sell on. I'm very disappointed with SaleYee, they have the potential to be excellent but the system needs to be more automated and not have to go in the backend afterwards to enable the quantity synch between Shopify and SaleYee after importing. Plus, they need to stop ripping their resellers off with claims they will collect and replace / refund if they pay a little extra cover which they have failed to do on a couple of occasions now. The shipping out is quick but this is down to the company with the actual goods, so no issues with the speed at which orders are processed.

Great app. We've had a lot a customers this year that want partial refunds due to pathetic reasons. This app protects us and makes sure that we have proof that the customers understand our terms and conditions and have clicked to prove that they have read them.