Sabi Swim
Australia
Reviews (4)
Had assistance very quickly to help work out issues
Developer reply ·
Thank you so much for your kind words! We're thrilled to hear that our team was able to assist you quickly and help resolve the issues. ⚡ Your feedback really motivates us to keep providing fast and effective support. If you ever need any help in the future, don’t hesitate to reach out—we’ve got your back! 💪 Thanks again for taking the time to share your experience. 😊
Vani was a huge help and responded instantly
Developer reply ·
Hello Sabi Swim store admin, We truly appreciate your kind words! We're so glad to hear that you've had a positive experience. We like to inform you about our Custom Cost feature, which allows you to add any additional expenses you may incur, such as packaging, handling, or other operational costs. This feature gives you the flexibility to track and manage all your costs, ensuring a more accurate view of your overall profitability. If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io. Best regards, Vani True Profit
The support provided by this app has been disappointing. Numerous issues occurred after installing Yotpo, and the support team was unresponsive, taking more than a week to reply. When they did reply they were extremely unhelpful and bounced me from one support staff to another without fixing any of the issues. Even after the app installation, the plugins persisted, leading me to hire coders to rectify the website and completely remove Yotpo. I do not suggest this app, especially for smaller businesses in need of reliable support.
Developer reply ·
Thank you for your feedback — we're sorry to learn that you're experiencing difficulties with our Reviews product. Our support team has contacted you for a product call, but we have not heard back. Please reach out to us so that we can better understand the issue and provide assistance.
