← Merchants

Thread and Maple

Canada

Reviews (7)

★★★★★
Shopify

I really wanted Kite Discounts to work for my store, but after extensive testing and multiple support interactions, I had to uninstall it due to major issues that were never properly addressed. I reported two critical bugs: 1. Progress-bar discounts awarding infinite free products on ALL products being added to cart (confirmed by a member of their team during a live Google Meet). 2. Incorrect pricing displayed in foreign currencies The widget was using the wrong price for my USD, GBP, EUR, and AUD markets. I have fixed pricing in USD and the app kept showing an incorrect strikeout price. This was not caused by Shopify’s automatic conversion — it was simply pulling the wrong number. Despite sharing a detailed video, screenshots, and a live demo, support repeatedly misunderstood or dismissed the issues instead of reviewing them properly. I spent a lot of time explaining that I wasn’t asking for custom features — just trying to report two fundamental bugs that could cause serious problems for any merchant running an international store. The idea behind the app is good, but it feels like it tries to “do everything” without the reliable QA needed for something as sensitive as discount logic. My experience left me frustrated and out of patience, especially with BFCM approaching. I’m relieved I caught these issues in testing rather than live on my shop, but unfortunately I can’t recommend the app until these bugs and the support process are addressed.

on Kite Discount, Free Gift, BOGO · 8 days using the app
★★★★★
Shopify

Looks like a great app, but does not support multi-currency. Really disappointing, was hoping to be able to use it. Their support team is very good and proactive, hoping to see this feature implemented soon.

Developer reply ·

Hi, We are sorry to hear that you didn't receive the most accurate information possible in this case. We have reached out to you directly to help you resolve this issue. PickyStory team

on Amplify | Bundles & Upsell · 5 days using the app
★★★★★
Shopify

We selected Omnisend because of its native integration with Shopify. You can drill down to see what all our customers are doing on our site and target them based on their purchasing behaviour. Almost went with Klayvio for the back in stock alerts feature, but Omnisend has the better price and ease of use. Nice addons like gift box and scratch card. Their support is excellent as well, quick and reliable.

on Omnisend Email Marketing & SMS · About 2 months using the app
★★★★★
Shopify

We used Social Boost to run our pre-launch social sharing giveaway and it's really great! Super easy to set up and install and we got a lot of engagement. It's really full-featured in terms of entry options and all settings are configurable. You can even set it up so that customers are automatically added to your Shopify customer list when they enter the contest. We had it run on our password page while our shop was in pre-launch and it worked great. Would highly recommend and definitely will use again in the future!

on Social Boost by AppsMav · 11 days using the app
★★★★★
Shopify

This is one of those simple tools that you'd think would be easy to get for cheap, but I've tried every other converter app and none work as well as this one. It's so flexible, I was able to use it to even display prices for custom bundles that we built, so easy to control, and the customer support was truly fantastic, helping us with styling and troubleshooting quickly even while we were on the free plan. Worth every penny!

on Beast Currency Converter · Over 1 year using the app
★★★★★
Shopify

Really impressive customer service and software! They ironed out every issue down to the smallest detail to make the app work perfectly on our new store. So great to have all these tools integrated. They really go the extra mile, well done!

on Growave: Loyalty & Wishlist · About 7 hours using the app
★★★★★
Shopify

My partner has been using Shipstation for years and it's a truly incredible tool. We set it up for our new Shopify store in literally 5 minutes and were able to configure full automation to route everything for our second brand through a separate from address/canada post account via their automation engine. Hugely powerful. All shopify order data comes in beautifully, even custom line items, gift-wrap notes, etc... Hugely impressed! Their support is amazing, instantly available via live chat on a Friday at 8pm and guided me through the automation rule in 2 mins. Highly recommend!

on ShipStation Orders & Inventory · About 1 hour using the app