Juniper Books
United States
Reviews (4)
We've only been using our Gorgias AI agent for a few weeks now, but I am so impressed at its capabilities. Our product specialist, Julieta, went above and beyond to help us set up our agent. There is a bit of a learning curve - both on the team running Gorgias and on the AI agent itself, but once you get the hang of the system it's an easy workflow. We're excited to continue to have our AI grow in knowledge and help our customers even more.
Developer reply ·
Thank you so much, Juniper Books! We’re thrilled to hear your AI Agent is off to a strong start and that Julieta was such a great support during setup. There’s always a bit of a learning curve, but we’re glad it’s already clicking into place and are super excited to see how your AI continues to grow with your team!
The implementation for our client was seamless and Sourabh was amazing at helping with all our questions, follow-ups and QA! Definitely recommend for others!
John B was great - he went above and beyond to look at our account to ensure adequate safety features were set! Thank you John B
Developer reply ·
Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
So far it's great. The customer service has been incredible. Honestly the main reason for my 5 star review. Kevin was able to quickly and expertly customize the style to match our websites theme. He answered all of my questions thoroughly and guided me through setting up my first campaign. I love the simplicity and flexibility of the app. It has only been a few days, but I anticipate this app will be a huge asset to our site.
Developer reply ·
Hello to our friends from Juniper Books Thank you for leaving this awesome 5-star review! We are happy that you have received A+ customer service from our agent Rasheem. We'll definitely let him know that you were satisfied with his service! :-) -Jevon & the In Cart Upsell Support Team
