Victrix Limited
United Kingdom
Reviews (8)
Great customer service. Needed some changes made to my invoice template, they responded immediately and made custom edits within 24 hours. Thanks ! .
Developer reply ·
I loved reading the kind words you left about our support team! Thank you for the review. It means a lot 🙏🏼 Have a great weekend. Kind Regards, Sarah / FORSBERG+two
Don't often write reviews but feel an obligation to warn other business owners. Shipbob were very good during the sales process but as soon as we started operating they were useless. We are a UK based business and intended to use shipbob to fulfil EU orders (post brexit). However, despite following shipbob's UK to EU stock transfer process, our shipments were always fraught with crossborder issues. Our stock transfers were always at least 4 weeks late due to incompetency on shipbobs end. It seemed like shipbob had never onboarded a new customer before, crucial information which cost us thousands of pounds was missed and all the problem solving had to be done from our end due to shipbob often not responding to us or couriers. We used the service for three months and do not recommend for UK businesses looking to oursource their international fulfilment
great customer support
Developer reply ·
Thank you so much for the 5-star review! 🌟 We're thrilled to hear that you had a great experience with our customer support. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help! 😊
Great app, worked seamlessly. All questions I had were answered immediately by the very helpful customer service team. Highly recommend
I have tried a few different language apps and this is definitely the best. Very user friendly and helpful live support chat to get you set up
Developer reply ·
Hello Victrix Limited, Thank you very much for leaving the review, it's much appreciated! It means a lot to us to know that our customers are satisfied with the app and get the support they need. We'll do our best to provide quality service and be even better in the future! Best wishes, LangShop team
A fairly decent solution to the mess caused by brexit. It is expensive but it seems to be one of the few ways to acquire an IOSS number without being ripped off by intermediaries
Very intuitive app, so easy to use. I had a couple of issues when I first started but the customer service team is really quick to reply and very helpful
Easy to use, looks great and the customer service is fantastic. Never had to wait more than 30 minutes for a reply from the Cozy App support team