Passion HQ
South Africa
Reviews (9)
Yaci fixed a small issue i had very quickly. Very efficient person to work with. Thank you Yaci
Developer reply ·
Glad to hear your issue was resolved quickly! Efficiency is key for us. Thanks for the shoutout, and we're here if you need more help! 😊 - Kevin & Booster SEO Team
Very helful service from Una from DSers support team today effiecient and knew exactly what was wrong with my store
Developer reply ·
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
App works perfectly for my store and support is great. So great n fact that when i was going through some settings i was told something on my cart was not updating and they could fix it, not something to do with their app but rather my theme need a fix. So 5 stars from me
There is only 5 Stars to choose from if there were 10 it would have been selected. I run a drop ship site and up to recently i was using the mobile ap to track parcels for customers. No i use the shopify app store version and its integration is just mind blowing what they have done. It is going to save me tons of team to concentrate on other things relevant to my store. I love the fact that it show to download the app with customer order once order is confirmed they just click the link it installs and tracks their order. The sms and email notices the customer receive also i used to have to do that all manually. Always fast and quick for support issues Thanks for this app.
Do not use this if you run promos and want to revert to original prices after the original promo, it gonna mess stuff up for you big time, done it to me 3 times now, i have had to resort to ensuring i have a backup export of my product to revert to original pricing. I dont know how to reply to your answer but i do drop shipping so all the products are managed by Eprolo import and they all existed and were never deleted, this is actually the 3rd time this has happened so i truely dont believe your theory they i deleted varaints. Anyway good luck in your apps future. UPDATE: All Eprolo does is import the original product to the store with its variants so to try and be kind for you to test and fix your app this is my scenario. Decrease Product Price By 10% and Update Compare it Price With Old Selling Price, this works perfect everytime. Here is where your issue lays..... Doing a revert after the promo some Compare prices are cleared for all variants and Selling price is reverted fine, then on some Half the Compare at prices are at the Original selling price and half are at left at the Compare it price when the promo was first updated.
Developer reply ·
Hello there, Thank you for the feedback. We have checked our logs and it said "product variants do not exist" for some of your products (10 products exactly) which mean that maybe you have deleted those variants then you add the new one with the same variant's name. Or the other case maybe you duplicate those variants and then deleted the original one. Since the app uses product_variant_id as a reference when doing the revert task, those new variants (the duplicate one) will not be reverted to the original price. Hope this can clarify the trouble that happened to you. UPDATE1: to be honest, not sure how the Eprolo works, but that's the truth why this case happened. Thank you and hope the best for your store. UPDATE2: Can you please do a small test? like update 3 products in your store, then revert it back. If it works, that should be working for all of the products. Anyway, thank you for your deep explanation. Really appreciate it. Do not hesitate to reach us if you need any support Kind Regards, Aldo
Been using this app for over a month, very happy with the descriptions it generates, it generates 5 different descriptions for each product. I've only had to get hold of support once and they were very efficient. I highly recommend this app. UPDATE: Their support is top notch also Thanks for such a wonderful review, my friend. Very happy to know that you liked working with the app and the team. 🙏
Installed this app to look at function and it sent off to all my customers without me even turning option on be carefull before you install. Contacted support and they told it was a complicated issue to resolve so no don't install if you want to review it as it doesn't apply to your rule if you turn off option to not send emails for review to customers it does anyway
Developer reply ·
Thanks for your valuable feedback. Please accept my sincere apology for the experience you had. Our development team was checking on the issue. The review emails were enabled on your account first and later were disabled due to which it continuously sends emails for the older scheduled orders between the disablement timeframe. Once you disable the review email feature, it does not send any emails for the new orders. We always take feedback from our customers and try developing the Application according to their requirements. Do let us know if you have any other feedback for us. You can always reach out to us at support+reviews@automizely.com. Regards, Mudit Kumar Team Automizely Reviews
Very easy to use and import reviews from Ali stores. Support is great had 1 small issue and it was resolved in minutes. Recommend this app for sure.
Developer reply ·
Thank you so much for your compliment. We're so thrilled to help you further if you need. Please contact us via live chat or email us at support@smartifyapps.com.
No support here, i have an agent that installed this app and then when i got customers ordering he went missing in action cannot get hold of him for the last 2 days, and customers orders just sitting waiting to be fullfilled.
Developer reply ·
We're very sorry to hear about your experience but thank you for sharing it! Our APP is working for Chinese sellers only, you're suggested to get an agent in china to help you working with our APP.
