Baukjen

I’ve had a great experience using this app through our company. The support team was incredibly quick to respond when I ran into an issue, and everything was resolved smoothly and efficiently. A special thank you to Helen for all of her help — she was professional, patient, and genuinely supportive throughout the process. Excellent customer service makes a huge difference, and it’s very much appreciated!

The app is nice a simple to use and the support team incredibly helpful. But what is desperately needed is merchandising rules to search results. The ability to promote and demote products based on something like product tags would be a huge improvement to the current search results. The hide option is not viable as it will hide the products from the site completely. The accuracy of the searching is also wildly inconsistent. More layout options for the pop outs such as choosing the order results appear in would be great as well as an option for customers to choose the number of columns in category and search pages.

We have been using Boost AI Search and Discovery for some months now and we are very impressed with its features and performance. We love the visual merchandising tools that let us control how products are displayed and ranked. The custom product filter is also very flexible and easy to use. It works well with any theme and allows us to create unlimited filter options based on tags, metafields, variants, ... The analytics dashboard is also very insightful and shows us how customers are using the search and filter features. Customer service is always there to help us. We highly recommend this app to anyone who wants to improve their store's search and discovery experience.

Met all our expectations and customer service is really good by answering all our questions in a very short time.

I've had a few issues getting badges and labels exactly as I want them because of conflicts with the custom theme we use but the support team have been fantastic in getting those bugs resolved quickly. Big thanks to Jennie and Dinh Trong Linh specifically!

Highly recommend this app! Looks fantastic on our site and the app is easy to use. Wissem is super helpful and responds very quickly to any queries you may have.