Showers Pass
United States
Reviews (6)
We recently installed this for our main store. Tech support started really well, but we soon hit the limits of their or their Bot's capabilities. We, like many stores, have D2C, B2B, and POS customers. The app is not capable of handling all three. You have to choose one which totally messes up your accounting. In today's world, how many stores operate on a single channel? We have tried to escalate the issue and have been given the runaround for two weeks now.
The app works as intended and support is attentive and fast with getting resolutions across the finish line.
We were looking for a means by which we could provide monetary support to those organizations that were combating Covid-19. We needed a solution that was easy to set up, easy to understand with regards to pricing; and most importantly, an app that provided an intuitive interface in which our customers could engage. Change commerce was extremely helpful in providing instructions on pricing and implementation (Thanks Ronny!). The team was very communicative (Thanks Savanah!), and walked us through the details. The fee structure is fair and there are plenty of great organizations to which you can choose to donate! I definitely recommend this app to those store owners looking for a solution at providing a means by which their customers can donate to a wide variety of charities/altruistic organizations.
We have been with them for three years, always supportive and during this time of crisis they have stepped up to the plate once again. Thanks for the support
Developer reply ·
Thank you so much for your lovely review, and your continued support of us 💖
I use this app to create custom landing pages mostly, and it has been a tremendously helpful resource their development. adding, and manipulating content blocks is easy and intuitive, and you can expect a welcomed amount of customization potential. The only reason I'm not giving this a 5 star is that I would like to see more control of text related properties, as well as an AJAX cart integration. This App is well worth the money!!
Developer reply ·
Thank you very much for the kind words, Dylan! Feedback is accepted. Can you please email some more specifics of exactly how you'd like the Add to Cart button to work, as well as what kind of styling controls you would like over text? Email is support@getshogun.com . We use client feedback to mold our features, so your words are very helpful to us :) Thanks again. - Nick (Cofounder, Shogun)