ShoppingGives ‑ Donation App
by ShoppingGives · launched
View in Shopify App Store ↗Reviews (73)
I am okay with paying the 29/month sub fee but then to choose my own organizations to donate to its an additional $49/month. So almost $70 is a lot for me. I may stay for a couple months to see how this plays into my finances but im not sure if it's for me long term.
Developer reply ·
Thank you for taking the time to share your feedback and for giving the app a try. Our goal has always been to make impact accessible to brands of all sizes. We’ve reached out by email to provide some additional clarify around the app’s nonprofit selection and pricing. We appreciate you giving us a chance to assist and hope to hear from you soon.
The Shopping Gives app is incredibly intuitive and allows a seamless process of having your customers give to the charity of your choice. I am also very impressed with their leadership. Ronny Sage, the Founder was incredibly helpful to me and my wife as we embarked on a new business. He answered questions at all hours and really helped us get launched. Can’t say enough good things about Ronny and Shopping Gives; many thanks!
I decided to give this app a try regardless of some of the negative reviews, considering how bleak the world is right now. Here’s what I think so far. The app gives you the option to select your own orgs to automatically donate to, or let your customers choose from a selected list. If you want your customers to be able to choose, the app only lets you select 6, but they have a default org “Farmland Project” that you are not allowed to remove from this list unless you upgrade to the $595/month plan… So you can only really select 5 of your choice OR not give your customers the freedom to choose which org they want to donate to. Forcing you to have this particular org on the list really does not sit well with me. I also think the .5% transaction fee for every order total is ridiculous. You also have to upgrade to the $595/month plan choose from the majority of the non-profit options. This app charging so much to allow brands to donate makes no sense to me. Since when did donating become an exclusive club only brands with a lot of money are capable of doing? This app is not “supporting impact", it's pay-to-play philanthropy. Beyond disappointed. We'll be looking for something else.
Developer reply ·
Thank you for taking the time to share your feedback and for giving the app a try. We’re sorry for any confusion -- our goal has always been to make impact accessible to brands of all sizes, not exclusive. We’ve reached out by email to clarify the app’s features, nonprofit selection, and pricing, and we hope to hear from you soon so we can assist further.
Updated. Their customer service can take up to 24 hours to respond and they have since reached out several times to help resolve our issues.
This app is powerful and easy to set up. We had special requirements for our store and after a quick call, they quickly updated the app to accommodate our needs. The CEO is a great human and jumped right in to help us get the Donations widget functional on our store in record time. Highly recommend giving this app a try.
We've been utilizing ShoppingGives for a few years now, and have been happy with how easily it allows us to run giving campaigns. The integration is seamless, the backend is straightforward to use, and support has been lightning fast and helpful when we've had questions (The CEO even called me personally to help troubleshoot a time-sensitive sync issue on our end).
Loved this app. It worked so well for us until they started charging a monthly fee that is quite expensive for our small business. We loved that this app allowed us to donate a percentage of sales to local charities and would continue to stay but the fee is too expensive for us!
Developer reply ·
We welcome and appreciate your feedback and would love to learn more about your overall experience with the adjustments to our Impact Starter plan. Understanding that change can be challenging, our goal was to provide upfront transparent communication around these changes. The decision to update our pricing was taken into the highest consideration, and was ultimately necessary for us to continue offering high-quality solutions and maintain our commitment to driving impact every day. Your partnership with ShoppingGives is appreciated and we are dedicated to continuously enhancing our services. As always, we are here to support you and would be happy to connect in further discussing your feedback and questions. With gratitude, The ShoppingGives team
We have been using this app for the the past two months in our retail store and launched our online campaign this month. The Shopping Gives team is very responsive to any questions we have regarding installation and configuring the app as well working with to help set up the non-profits we want to support to ensure they are receiving their donations. Very supportive team and great to work with overall!
they started charging monthly fees without any prior notice and no donations as well!
I had this app for a little bit before they started charging and don't get me wrong I think it's a great app but the reason I'm giving it 2 stars is that I HATE that they started charging out of nowhere. I'm still figuring out how to get sales in my store and I'm not gonna pay 29$ a month when I'm getting 1 sale a month. It makes no sense. What would make more sense is if they required me to pay after a bigger amount of sales or after making a certain amount of profit. Once I have a lot of sales I wouldn't mind paying at all. It's a great app but only worth it once you get sales and if I still had the donation part of it, I might get more sales. But I can't afford it until I get sales. See how difficult it is for us small business owners? So I'm gonna have to go with a different app, which stinks.
Developer reply ·
We welcome and appreciate your feedback and would love to learn more about your overall experience with the adjustments to our Impact Starter plan. Understanding that change can be challenging, our goal was to provide upfront transparent communication around these changes. The decision to update our pricing was taken into the highest consideration, and was ultimately necessary for us to continue offering high-quality solutions and maintain our commitment to driving impact every day. Your partnership with ShoppingGives is appreciated and we are dedicated to continuously enhancing our services. As always, we are here to support you and would be happy to connect in further discussing your feedback and questions. With gratitude, The ShoppingGives team
Shopping Gives is a great app. It makes it so easy to donate to the causes I want. It makes it easy for my customers to see where their donation is going and it's automated so I don't have to do extra work. I am so happy that I found this app and it's been so smooth to navigate. I love how I can use different products to donate to certain causes. If you want to use your brand to donate, I highly suggest using this app.
I love the ability to give back both financially and with my time, as now a mother of 4 I am unable to pay it forward with in person contributions. As the founder of bemybreastfriend, both social media and e-commerce, I am able to donate back to my favorite non profits. ShoppingGives has made this possible and the process is so easy. Having this platform implemented into my storefront has been one of my favorite additions to my store. Thank you ShoppingGives for allowing me to continue to giveback and making the process seamless.
I had just launched my small business, I have had Shopping Gives installed for many months. It was easy to install and looked and functioned great, after figuring out some glitches. I created social media, print & email campaigns around this app and the causes I was highlighting, and then out of nowhere the company take it from FREE to over $300 per year, plus a small percent of my sales. I get that to keep this app running smoothly a monthly fee might be incurred down the line but for very small businesses that want to launch with Giving at the center of their business and with very little volume this is incredibly expensive. I've had to delete all my campaigns along with the app because I just could not afford this being so new. I'm currently looking for something different that I can grow with. The app is great but do not recommend for small businesses.
Developer reply ·
Thank you first and foremost for your partnership, and for sharing this invaluable feedback. It is a top priority for us here at ShoppingGives to create a matchless experience for our merchant partners, and the decision to implement price changes was taken into the highest consideration. These changes were ultimately necessary for us to continue offering high-quality solutions. Understanding you had a giving campaign planned, we would love to connect on how we can best support you and your giving goals — please reach out to hello@shoppinggives.com at your convenience and we'll be happy to further assist. We appreciate your understanding as we work towards creating a better Giving Economy! With gratitude, The ShoppingGives team
Imagine charging subscriptions AND taking a fee to let businesses do good in the world. What a joke. Worked great before they started double dipping to buy themselves some shiny new toys. Since they replied saying they aren't double dipping.. here is a quote from THEIR site: $29 per month Start trial This includes: .5% (half percent) of order total Donation Transaction Fee per donation So they aren't taking from the donations, which is nice. But they are charging monthly, and taking a .5% of EVERY ORDER TOTAL. Greedy are we?
Developer reply ·
We welcome and appreciate your feedback and would love to learn more about your overall experience with the adjustments to our Impact Starter plan. Our goal was to provide upfront transparent communication around these changes, providing emails 2-months in advance. We understand that change can be challenging, and we want to assure you that your concerns are important to us. I want to note that 100% of the donations pledged go to the nonprofit. We never deduct fees from donations. The decision to implement price changes was taken into the highest consideration, but it was necessary for us to continue offering high-quality solutions and maintain our commitment to inspire purpose every day. We believe that these changes will ultimately benefit our valued partners by helping them grow both their businesses as well as their impact. We want to assure you that we value your partnership with ShoppingGives, and we are dedicated to continuously enhancing our services to meet your needs. We are here to support you every step of the way and are more than happy to address any questions or concerns you may have about the changes — to provide us with additional feedback, please email hello@shoppinggives.com. We truly appreciate your understanding and continued support as we work towards creating a better Giving Economy together. With gratitude, The ShoppingGives Team
We're shocked about the last two reviews below - ShoppingGives has been an invaluable partner in our post-purchase marketing efforts, providing us the flexibility and support to engage customers with a true value-add through their buying journey. This isn't just an app - this is a TEAM and a PLATFORM. From the start, we've been pleased with not just the service, but the knowledge and capability of each individual on the SG Team. Anytime we need help or would like more information on results, they don't hesitate to provide the support we need. Thanks to ShoppingGives, we've had thousands of donations claimed by customers without a hitch from SG. We've been working with their team for over a year now and have been able to scale our business (and charitable donations), and there's still opportunity to continue growing! They do the heavy lifting for you - and you just craft the customer experience you'd like to deliver. Put frankly, the over 100 5-Star reviews are correct. We're confident in ShoppingGives and we will continue to grow our partnership together in the future as they consistently improve their product offerings, features, reporting, and growth strategies. 10/10 we recommend. Thank you team.
Great idea but it doesn't work. After installing and getting everything to work, a month later nothing is working. Dashboard, web app, POS app, all not working. No support response either. I wasn't crazy about the functionality either. I expected the app to round up to the nearest whole dollar automatically. With this app, it defaults to $1. To change the amount you have to edit it in 1 cent increments. Not ideal when you are at a farmer's maerket with a line of peopl.
Developer reply ·
We appreciate your feedback and sincerely apologize for any inconvenience you have experienced with our ShoppingGives app — we understand that you have encountered issues with the functionality of the application and responsiveness of our support. Firstly, we apologize for the delay in our response to your ticket. Our business hours are Monday through Friday, 9am to 5pm CT, and unfortunately, your ticket was submitted outside of these hours on a Saturday afternoon. Rest assured that we are committed to providing timely and matchless support during our business hours, and can confirm that our team responded to your inquiry immediately upon our return to business this morning. Regarding the functionality of our Round-Up campaign, we would like to clarify that the default rounding behavior to $1 is how our app functions when products are priced at a flat dollar amount — we understand that this may not have met your expectations, and we absolutely apologize for any confusion. While no additional details were left regarding the issue faced at the Dashboard, please be assured that no outages were noted through the weekend, and all continues to work as expected. We can see that our application was uninstalled shortly after the support ticket was submitted, however we are here to help and would be more than happy to walk you through a reinstallation, as well address any further questions or concerns you may have. We truly value your feedback, and remain committed to continuously improving our service to better meet the needs of our merchant partners. Please reach out to us or reply to the message sent to you by our support team, and we will be glad to further assist!
This app integration has made it super easy for our business to donate to charities that align with our mission. Customer service has also been outstanding.
The app has worked beautifully for us & the support is great. Responsive and address issues quickly. We have enjoyed working with them the past few years.
This is an amazing company with a beautiful mission and great team. They make it so easy to use and to create positive impact with our online store
I use this app to manage my donations and anytime I've had an issue (mainly user error) the customer support has been **outstanding**. I highly recommend this app to use for the charities that are important to you.
We've used this app to help the CJ Smuin Memorial Foundation spread its message. In addition to raising awareness, it allows our customers to also support the Foundation we support with donations if they choose to.
The customer service of this app is superior to most. When the CEO calls you of a venture capital company to learn how to better serve and take care of an issue it brings real confidence and credibility to the mission of this service. We had a couple issues come up that needed dealt with, but I can say with confidence that our company is excited about moving forward with Shoppinggives as our partner in contributing towards non-profits.
Ready to launch our new online specialty coffee store and needed a giving app to support our mission to return a portion of sales to worthy causes. ShoppingGives fit the bill and the support to help us set up was timely and knowledgeable. Many thanks to Anne!! July 28, 2022 - we've been using the app for quite a while and it's worked flawlessly. Can't say enough about the product and the support.
I definitely recommend this app! The support team is fast and very professional! I was looking for an app that would allow me to donate to a specific charity and they had it. Installing the app and setting things up and running was super easy. I needed support because my widget was not showing on my product page, so I contacted support and a few minutes later Abbey was able to set it up. Super fast response and amazing support! I will continue to use this app for sure! 100/100. Thank you so much!
I was looking for an app that would allow us to give customers an option to donate to our designated charity at checkout by rounding up their purchase. This app was just what I was looking for! The customer support team was super helpful and responsive in answering all my questions and helping me to get up and running with the app. Would definitely recommend!
As a small business I’m really excited to offer social impact messaging on my shop and this app is perfect! The support team is great, fast and made some great suggestions to improve my experience. Highly recommended!
The Change Commerce APP by ShoppingGives is fantastic and geniously solves a fundamental challenge for any cause based brand like our brand > www.tumbledownbrand.com. Which is management of the our giving while offering the buyer an opportunity to contribute to your cause as well. It also provides transparency for the buyer on exactly how much our company is giving and to whom - we are giving too. Support has been responsive and terrific - highly recommend it....even if you are not a cause based brand but just want to give back as part of what you do...Change Commerce is a great option! BIG FAN of Shopping Gives - doing a huge service for our company and many many others. Customer support is terrific as well!
The Shopping Gives team is top notch. The founder, Robby Sage, and his team are true experts in cause marketing and how to best enable in a Shopify environment. We're live in one store with their POS integration - it was very seamless and took all of 30 minutes. We're expanding to all retail locations by the end of the year and view the team as trusted partners. Highly recommend.
Quick response to my initial request and the issue was fixed within a couple of hours. Thank you Anne!
So far they have helped me get it up and find the right non profits i was looking for and add them. So far very pleased.
The team at ShoppingGives is amazing. They are knowledgable, dedicated, and overall easy to work with and help with any and all tasks. I am yet to find a group that always has an answer or can find one so promptly! Highly Recommend!
All I can say is my experience with this app has been INCREDIBLE. From functionality, to the user friendly dashboard, to the customer service, to making my life that much easier, and most importantly allowing me to use my company to help give back... everything has been flawless. This team is exceptional and I will continue to use this app for the foreseeable future, I wouldn’t go with anyone else. Keep up the great work Change Commerce, you are providing an amazing product and experience for your customers!
Awesome app! Prompt and supportive customer service. Samantha was a great help with the setup! I definitely recommend it!
For so many years our team at MNKY Hawaiian Shirts was thinking of ways that we could allow for customers to give back with a % of their shirt price. It was not until we found ShoppingGives that this thought became a reality! Ronny and his team are a group of amazing people allowing brands around the world to make an impact with nonprofits around the world! They are changing the way people can give and have made the process very easy to set up on your Shopify account. Thanks ShoppingGives team, keep up the great work! :)
Did you know OTHER apps dip into donations to pay themselves? This one does NOT--their honesty and transparency is perfection and their customer service is some of the best out there. I even spoke to the CEO! Highly recommend, so easy to use and you know you're in good hands.
Developer reply ·
Thanks so much for the kind review! Wonderful connecting with you this morning. With gratitude, Ronny Sage, CEO
This app is great and I am excited to be able to offer donation now in my shop! Customer service is excellent. They are very responsive to your needs and quick in answering any questions or concerns.
I had a bit of trouble placing the code with my files due to my theme, but Sam help me out very quickly and resolved the issue within 10 mins. I love the app and now it has allowed my business to be more proactive in the charity space. Thank you very much
Developer reply ·
Thank you so much for being a partner! Excited to create an impact together :)
Total gamechanger! Tech is top-notch and their team is super-helpful. Their platform works seamlessly and only takes minutes to set up. 100% recommend.
Ronny and his team have become an invaluable part of our team as we find new and creative ways to both build our brand meaningfully and grow our business effectively. Ronny in particular has gone above and beyond to get creative with solutions for us when we've had off-the-wall giveback campaign ideas, and we've seen direct impact as a result of his efforts and this platform. Can't recommend it enough!
I was looking for an app to help my store give back .. and I found it! This is a great app that allows customers to select where the donations are made and gives the ability to set different donation rates. Great app and outstanding customer service!
Customer service is great! Knowledgable, replying in seconds, really a great experience. I was able to set up the app in no time, and they helped with everything.
When launching Sclarandis.com an e-commerce site selling handcrafted Luxury shoes for women, we always believed in giving back to our community and charities close to our heart. Over the last few years we donated thousands of Dollars to various charities, as a small start up, the challenge was to keep our accounting as seamless and 'painless as possible' ! We wished there was a magic button to help set this up...meet Change Commerce. It was fairly easy to set up and although at times a little more fussy than we would have liked, because we have multiple skus/ sizes and bulk editing is not an option. Their support team was super helpful and always available. We are now functioning and able to make the donations to our favorite charities at the touch of a button, and its very easy to manage on the back end. I would definitely recommend using this app if you're thinking about it, much easier than sending and calculating donations 'manually'.
I used this app to help easily donate a portion of proceeds to an organization and this app has been really easy to use. The customer service of this company is also VERY excellent, I received a phone call after downloading the app asking if I had any questions and have always been able to easily reach their team with any issues I have had in figuring things out. HIGHLY recommend!
We had a really clear vision that we wanted to implement. We were looking for the right partner to help us realize that vision and create an amazing experience that helped us do good, while not disrupting the flow of commerce. As we were evaluating potential app partners, we saw several that looked like they could help us get there, but we decided to give ShoppingGives a chance because they are clearly committed to being a business for good. As a Certified B-Corp, we choose to partner with them as we are also on the path to B-Corp Certification. The experience has been nothing short of amazing. Ronny and team engaged with us within hours and had out site mapped out and configured within hours. The very clear vision we created came to fruition in record time, and even quicker, within a day, we had generated a few hundred dollars of donations to organizations that we care greatly about. I cannot recommend ShoppingGives enough. if you are on the fence, deciding between options, give them a shot, you won't be disappointed!
We were looking for an app that allowed us to run cause marketing programs in our store and found Shopping Gives. With a tight timeline, we were able to make it happen due to their great customer service. The app just works.
Developer reply ·
Thanks so much for your partnership! We are excited to create a massive impact together :)
What a great tool. Seamless to integrate onto the store and provides a powerful societal impact. What more could you ask for? Also -- the team is A++ and will help you get started and guide you through strategies that are value add to any e-com business.
Developer reply ·
Thanks for being such a great partner and driving an incredible impact for those who need it most!
We were looking for a means by which we could provide monetary support to those organizations that were combating Covid-19. We needed a solution that was easy to set up, easy to understand with regards to pricing; and most importantly, an app that provided an intuitive interface in which our customers could engage. Change commerce was extremely helpful in providing instructions on pricing and implementation (Thanks Ronny!). The team was very communicative (Thanks Savanah!), and walked us through the details. The fee structure is fair and there are plenty of great organizations to which you can choose to donate! I definitely recommend this app to those store owners looking for a solution at providing a means by which their customers can donate to a wide variety of charities/altruistic organizations.
Great performing app. Developers are easy to work with and are willing and readily available to help execute the app to drive a strong campaign. Highly recommend!
Ronny and Samantha from Change Commerce are the best. Very attentive, will help any business with set up. And are always making sure everything is taken care of especially before launch/ deadlines!
Giving back is such an big part of our business. This app makes it EASY! Support is outstanding!
Obviously this is not fun because it takes away from your profit, but it's great because it makes your store seem wholesome and the support team is amazing. So I would recommend every store that have a decent margin to install this app and start giving back to the world we all share.
Finally an app that allows my customers to select where the donations are made to! Love this app!!!! And the ability to set different donation rates is amazing! Had a minor issue and Savanah, Sam and Ronny were all are so helpful and so easy to work with! GREAT APP! GREAT CUSTOMER SERVICE!
Amazing product and even better customer service. Ronny and his team go above and beyond their scope of work and help in any way they can. Could not recommend more.
We have our own non-profit foundation related to our aviation business that benefits high school programs in aviation. We've tried 3 other apps and none could meet our needs in channeling all donations from the proceeds of specific products from our retail into our non-profit foundation. We needed the app to transfer 100% proceeds from customer donations to our foundation as all of our donations were being assessed fees by PayPal. The CEO of Change Commerce personally scheduled a conference call with us and went into our online store to assist in setting up our store. In addition, when we installed the app, we received a phone call from their company's rep to welcome us and provide direct contact. This is a free app and all of their above and beyond customer service is extraordinary and unfounded these days. It is incredible service for the nonprofits and Shopify customers. I cannot recommend this app enough for nonprofits using Shopify. Outstanding service!
We could not be happier with the user interface, the level of support we got when setting up, or the support since. This team is truly outstanding in every way. Highly highly recommend.
CHANGE COMMERCE is THE APP for adding a Charity component to your shop. The customer support has been off the charts. They listened to what I envisioned and made it happen so very seamlessly. I checked out all 33 apps on the Shopify list and this is THE ONE I chose. Click NOW to get this APP on your store in time for the 2019 holiday shopping season, This is NOT a paid endorsement.
Developer reply ·
Thank you so much for the kind review. Glad we were able to get creative and innovate together! Wonderful to have you as a partner!
This app has been great for our business! The developer and customer service we're very easy to work with and very helpful! Easy setup and integration. Could not recommend more!
We'd been looking for a Shopify App that lets customers to donate at checkout for a while, none of the other apps we tried were great but Change Commerce has been amazing. Super easy to install and use, and the team was extremely helpful and responded quickly whenever we had questions! Works great on desktop and mobile, couldn't recommend this app more.
I use the app to feature our main cause Our customers really love it and the app is easy to use. Ronny is very helpful in helping and guiding us on our marketing message
We've been wanting to add a giving component to our customers for a long while now. Change Commerce has given us the ability to bring this vision to life very quickly. The team has been the absolute best in helping us get the app launched - best support and teamwork we have ever seen from a shopify app developer. Highly recommended.
Developer reply ·
Happy you found us!!! We are excited to help activate this holiday season with you! If you have any questions or need any additional support, do not hesitate to reach out.
This is an amazing product that allows us to effectively execute the brand's giving initiative. We asked the team to include the causes we wanted to highlight and they were able to execute seamlessly. The Change Commerce team was diligent in follow-ups and prompt in their responses. It made the process so easy. A definitely a must-have for ecomm brands, this solution is the future of giving.
Great company to work with. Our sales grow since we start working with Shopping gives. Adding to it the social impact it's a win-win situation. Straightforward setup, no issues, and customer service are great as well. Recommend as a perfect substitute to Amazon smile.