Coral Strands
United States
Reviews (7)
Had an issue with the mobile display - Fatali was amazing. Tremendously helpful.
Had a competitor literally lift the copy off my website and slightly tweak it. Wish I knew about this sooner!
The second I install this email pop up it apparently opens a security breach and it allows a ton of fake customer accounts to be created. I have spam bots checking my cart and doing fake check out. I had to circle back with Shopify for them to put a security patch back in and it stopped.
Developer reply ·
Hi Coral Strands, We take security and the integrity of our app extremely seriously, and we were concerned to see your feedback. However, after a thorough internal audit, we would like to clarify a few technical facts to address this misunderstanding. Our app is equipped with multiple layers of industry-standard protection, including reCAPTCHA (bot protection), Double Opt-in, and advanced front-end encryption. These features are specifically designed to block the exact "spam bot" activity you described. Furthermore, we have no other reports of similar issues from our global user base, which confirms that our security protocols are functioning as intended. Often, automated bots target standard, unprotected Shopify forms (such as native login or footer sign-ups) that lack these advanced defenses. Since we have no record of you contacting our support team prior to this review, we haven't had the chance to help you identify the true source of these bot registrations. We would appreciate the opportunity to review your store's logs alongside our security team to help you identify the exact source of this activity. Please reach out to us at support@sendwill.com so we can provide the clarity and support you need. Best regards, SendWILL Team
Should have paid attention to the negative reviews. Received 1/13. Today is 2/22. I've had nothing but problems with this thing. On too many times to count, it randomly shuffles numbers. It will go back to the original number but on several occasions it doesn't. All the numbers will shuffle, each column by itself, twice. Then it will land on all lines as the first number. If you unplug and turn it back on 10 minutes later. Nothing. If you do that an an hour later. Nothing. You have to unplug the thing and leave it off, unplugged for a few days, and only then does it reset. Shameful there are no refunds on this thing. Waste of money.
Developer reply ·
Hi there, Thank you for sharing your experience, and we sincerely apologize for the issues you've encountered — we completely understand how frustrating this must be, especially after having the device for over a month. The shuffling and resetting behaviour you're describing is absolutely not the experience we want for our customers, and we're sorry it's taken so much troubleshooting on your end. We'd really love the opportunity to make this right and work through these issues with you directly. Please don't hesitate to reach out to our support team at supply@shopify.com and we will do everything we can to investigate and find a resolution for you. Thank you for your patience!
Non-stop spam. No matter what settings I applied I was bombarded with spam. Not real people but rather their "influencers" are a ton of questionable companies that offer coupons and fake reviews. Then from no where I could no longer log in. It suddenly started sending me a code to enter to get into my account - when I entered the code I kept getting this error. "A device with this name already exists. Please use a unique name to save a new device." Useless app. Glad I didn't sign up for the $500 a month and just opted for a free trial. Complete waste of time - best tho if they gave my email to a slew of spammers. Deleted.
Sexist & non stop harassment & insults FOR MONTHS!! Continually updates reply. MAJOR privacy violation with their repeated updated replies!! Do NOT download this app!! Developer has been harassing me NON STOP for months for writing a truthful review. Numerous emails asking me to give him 5 stars instead. I replied twice to leave me alone. He continued to repeatedly email me. 5 star reviews are fake! App does NOT work. Repeatedly told me to enable app in theme - it was - 10 minutes later - it's still NOT registered that app is in fact enabled. I logged out of Shopify repeatedly- logged back in - nothing. Uninstalled app and installed again - nothing. Customer service was useless - click enable - closed and it will show it's enabled - uhm - i just repeatedly told you it does NOT show that. Their repeatedly replies for months reply confirms blatant sexism, confirms harassment AND is a privacy violation. Furthermore, if this is how you reply - you just confirmed everything I wrote - I'm right - you're wrong. So for the 10th time - STOP HARASSING ME you lunatics. LEAVE ME ALONE! I wrote this months ago and you keep coming back to update and hurl more insults..
Developer reply ·
I have no idea what he/she's talking about. I actually had a long answer written but given what I read i'm worried about his/her sanity and I hope this person gets some peace in his/her life.
UPDATE! FALSE! It did in fact create a version of my website - in other languages - cuz if it didn't - they howwwwww can people read it in another language!?!? Not to mention I saw the actual pages in other languages. created 144 additional pages with 404 errors on my website from duplicate translated pages that do NOT direct to correct english translation .
Developer reply ·
Hi, sorry to hear you've had a bad experience however we can confirm that Translate & Adapt cannot create additional pages. Please be in touch at localization-product-team@shopify.com and we will help you resolve.
