Nature Provides
United Kingdom
Reviews (12)
The support is excellent and they went over and above to help us. Thank you. Great app too, looks very clean and nice UX.
Developer reply ·
Thank you for your review! We’re glad to hear you’re happy with the app and that our support team could help you when needed. We truly appreciate your kind words and support! Samuel
I have tried many chat box apps and deleted them all as they were an embarrassment. The way they chatted with customers, giving false information and generally being useless. Not this one! It's amazing. Trained it on our website, our FAQs, all our articles and interactions on HubSpot over the past few years. It absorbed the lot. I tested it quite lot by trying to trick it into being a standard GPT, asking it to tell jokes, tried to trap it into giving false answers (and potentially dangerous answers - we sell supplements) and it didn't fall for any of it. Installed it, within an hour it had already sold a product to a customer who would have likely just left. We removed our human-operated chat box years ago, as it was just too time-consuming. Imagine all the sales we would have lost - we're not losing those sales anymore! : )
Much better than our previous app and was supported throughout to make it native to our shop. A couple of errors were ironed out straight away and we're up and running. Highly recommend Sid and his team.
The support from Zydrunas was nothing short out outstanding. Gosh I wish every app producer was this responsive with their customers. Definitely went over and above and I'm really grateful for that.
Developer reply ·
Thank you for your awesome review! 🖤 If any question arises - do not hesitate and reach out. Zydrunas
Great support by Muhammad who effectively installed it and customised it for us - now let's see if we get the subs in. Update: I'm not sure what has happened here, but things are going wrong with this app and the support is no longer helping us out. I will happily update my review to 5* again if this gets sorted, but with a broken app and not much support, we cannot keep using this.
Developer reply ·
Hi, This is Ria, the co-founder of Appstle. Thankyou for sharing the feedback, and I apologize for the inconvenience you faced in the past. We hope all your issues are sorted now, and that our app is working smoothly. We have also beefed up the number of support engineers in the non-US work hours, since the time of your review, to ensure we have strong 24x7x365 support. Please do not hesitate to reach out to me at ria@appstle.com or support@appstle.com if you need any help in the future.
Just installed, very fast support from Sam. Let's see how the app works for us. If we can get a few sales when we're back in stock we will have paid back the price we paid for the subs.
Great app and very fast support. Had trouble finding a section that required translation and issue was replied to and sorted within literally minutes - thanks guys!
Very cool app. Added a BFS to our shop in under an hour, looked great, worked well. The only thing I don't understand is why this app charges monthly and yet it's for one weekend every year. There's just no point in paying for it for a year to use it once. I'll be canceling and re-installing next year. This means the devs don't get paid (which they should as it's a great app). They should charge a one-off fee which I would happily pay.
This app is listed as being free. It's not. I don't mind paying for apps, I pay for many of them. But underhanded, sly behaviour like this is not something I can abide by.
Developer reply ·
Thank you for sharing your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. I would like to inform you that this app is Free as of now. Please be assured we will not charge anything till you move on to any paid plan once the price plan will launch. Moreover, we are providing a FREE plan with our all applications to support our merchant and their business. You are our valued user and we always aim to deliver a great experience. One of our team members sent an email to you for a better resolution of this concern and to fix it on priority over a quick meeting. Regards, Rahul Chaturvedi Team Automizely
The Speed Up worked - and it was free. Thanks Jasmine. Not sure about the main service as we're trying to get away from paying for monthly services, as they really do add up. If there's a one-off charge to do the work, we would be interested.
I haven't written any app reviews as I haven;'t feel like any deserved the praise or the derision. This app is the best one of all the 20+ we have installed. It just works. And well too. Great work guys!!
Developer reply ·
Thank you so much for your wonderful review! We are thrilled that you find our Opinew Product Reviews App to be the best among others you've installed. It's wonderful to know that it's working well for you. We truly appreciate your kind words and want to assure you that we will continue to strive for excellence in our services! Your feedback truly encourages us. Thanks again from the Opinew team!