Sound Sandbox
United States
Reviews (11)
These guys have truly Elite Tech Support. They were all over it when we had an issue/request. Great communication and solved the issue pretty quickly. Many thanks Hamza, Jason and Jalal!
We've been demo-ing a lot of these kinds of apps. These guys have "Elite" customer support! Harvey was awesome - stepped me through the entire process of getting our products on a Marketplace. Very intuitive and straight forward. These guys are a keeper. Thanks again Harvey!
I wanted to thank you guys for some elite customer support. Lynn P went above and beyond to solve my issue, super fast and very personable - Thanks again!
Developer reply ·
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩
We lost the Terms & Conditions function when we switched to a new theme. This app is a great replacement. Very easy to set up and we especially appreciate the time-stamp that is saved with each order. A+ Highly recommend.
After demo-ing a lot of review apps we've been using this one for over 5 years now. Absolutely elite customer suppport, very responsive and accurate, highly recommended - thanks Kien!
Outstanding I demo-ed a lot of wishlist apps and this one came out on top. It functions really well and they have an outstanding support team. The few times I've reached out to them, communication was fast and any changes were done quickly and accurately. Thanks again!
Developer reply ·
Sound Sandbox, Thank you so much for taking the time to leave an excellent rating! We really appreciate your kind words. 😊
Wow! Tightest integration with Shopify I've seen yet. Over the years we went from FreshDesk to Zendesk to HelpScout and now this app. Every function and detail is so thoroughly thought through and support is responsive. We're done looking for the perfect help desk software for our small business, found it. Thanks!
You can stop looking - this is an awesome tagging app. We have a lot of products 3500+, so I was dreading the tagging job ahead of me. I looked through all the tagging apps in the App store and installed a few, even the free one. I was able to tag all our products in a few hours! It also continues to tag new products according to the rules you set up. This will save me significant time in the future. I had a technical issue that turned out to be a Shopify limitation (I had more than 40 characters), but they were all over it and offered to help figure out a solution even though it wasn't their fault. Overall, it's a powerful and stable app with elite developer support and I'm glad I found it - Thanks!
Absolutely stellar tech support. Vast improvement over Shopify's default templates. Emails look extremely professional now. They were also able to solve one particular issue I had with the shipping confirmation email. Highly recommend. Thanks again Bjorn!
I'm now using 3 out of 4 of their apps. Absolutely stellar tech support. Vast improvement over Shopify's basic invoice template. Thanks Bjorn!
I'm now using 3 out of 4 of their apps. Absolutely stellar tech support. This simple addition makes my shop look so much more professional. Hope to be using the 4th app soon. Thanks again Bjorn!