← Merchants

Print and Proper®

Australia

Reviews (11)

★★★★★
Shopify

Really impressed with this app so far. It was easy to set up and makes creating free gift offers really straightforward. I especially like that you can clearly promote the offer on the product page so customers can see exactly what they’re getting without confusion (which happens way too often!). Everything has worked smoothly on our store and the app feels simple and well thought out without being overly complicated. Great option if you want to run BOGO or free gift promotions during sale events or regularly. Would definitely recommend!

on Profy Buy X Get Y+Buy 1 Get 1 · 3 minutes using the app
★★★★★
Shopify

Great app and great support team, they replied straight away and with solutions to a minor issue. Thank you this app has generated a lot of sales for us.

on UpPromote Affiliate Marketing · Almost 3 years using the app
★★★★★
Shopify

Helen is amazing and has been with me every step of the (complex) way to get these feeds setup correctly, including google MCA account creation required for multiple domains (.com, .co.uk, com.au etc). Thank you to Helen and the team for your amazing support so far, while we get this preious mess under control and all our feeds going.

on Multifeed Google Shopping Feed · 28 days using the app
★★★★★
Shopify

These sections have been amazing for our store, boosting conversions and allowing us to "hack" our theme with sections & blocks not possible to implement out of the box, giving our old theme a new lease on life until we can update it. Thank you!

on Section Store: Theme Sections · 6 months using the app
★★★★★
Shopify

Great app the team are wonderful and very responsive + helpful. Implementation was easy and their patience to get things right for us was fantastic. Thanks again.

on Blankwall ‑ AR Art Previews · 30 days using the app
★★★★★
Shopify

Great, simple app a must for any store to create sale urgency. Easy to use. Had a small issue due to the theme we're using and the developer fixed it up within the hour. 5 Star customer service all for free! Thank you

Developer reply ·

Thank you for your review. Also I appreciate your patience to allow me to fix the issue.

on Profy Banner & Countdown Timer · 5 days using the app
★★★★★
Shopify

Extremely difficult to install on shopify 2.0 theme. Blocks are not behaving correctly. Still needs coding. Issues ongoing for 3 weeks and still not resolved. Customer support answers some questions and ignores others. This app delayed our new 2.0 theme launch and is still not behaving correctly. Emails take a 2+ days to get a response. Once everything is fixed we will advise here. Dev is free to respond as of now we are still waiting for email response to all questions, thank you. UPADTE 28 Oct 2023 - Its been over a year and still ongoing issues. Today we accidentally discovered "Write a review" has disappeared on all 1000+ product pages. We havent changed anything on theme side. Really, really fed up with this app and ongoing bugs.

Developer reply ·

Hi Print and Proper team, Thanks for flagging your recent support experience here. We know the recent increase in wait times have been challenging for our merchants and we do apologize for that. We're expanding our team to regain the swift solution times our merchants have come to expect, and appreciate your patience in the meantime. I see Elvis has your ticket moving and has been able to assist you since your review? We'll be reaching out separately as well to make sure you have everything you need to recognize value with Stamped.

on Stamped Reviews & Loyalty · About 3 years using the app
★★★★★
Shopify

Amazing app and team. Anytime we need something adjusted they are there to help and respond fairly quickly. Thank you for helping get the options and swatches looking really slick we love it!

on Infinite Options · Over 1 year using the app
★★★★★
Shopify

The sections are great and invaluable for making your own landing pages on both homepage and product, or any other page outside of the limits of your shopify theme. Alex has been great and helped right away when we needed some help with small adjustments to suit our design style. Thank you so much again for a fantastic product. Thank you for your kind words and for choosing our product! Your satisfaction is our priority. If you ever need further assistance, don't hesitate to reach out.

on Kava Sections: Theme Sections · 6 days using the app
★★★★★
Shopify

Fantastic app we use for our shopify ebay and etsy stores. Login via shipstation website and it also tracked inventory across all above platforms. Took a while to get used to and we spent hours with phone support and they were always there to help. Thank you now it saves us countless hours on creating labels, fulfilling orders, counting inventory, etc. Amazing!

on ShipStation Orders & Inventory · 3 months using the app
★★★★★
Shopify

PLEASE KNOW -- If you delete a product from Shopify for any reason (no stock, discounted etc) they remain on facebook in 'archived' or 'staging' status. While in this status, they don't appear in your FB shop but STILL APPEAR in your FB dynamic ads. After 25+ emails FB have no idea why or how to resolve. Shopify say issue is with FB, go back to them. Had to read Shopify app terms & conditions to learn app providers need to provide customer support. Still waiting for a response. Workaround was to remove entire catalogue from FB and re-sync (goodbye to all current ads on FB, had to re-make them all and go back to learning phase). Costed endless time and money. Both parties above think that's a workable solution every time. We have 1000+ products with 50 variants each Issue remains unresolved for 2 months and counting. **RESPONSE TO DEVELOPER'S REPLY -- Thanks for confirming via email that Shopify stand firm in the fact there is nothing it can do to correct this major issue - with a channel on your own platform. You could have just said this in your response below instead of waiting to email it to us. Cheers.

Developer reply ·

Hi there, William here from the marketplaces team at Shopify, thank you for taking the time to review our app. We're actively trying to reduce sources of frustration in the Facebook channel so I'll reach out to you and discuss your specific case. William | Marketplaces Support Specialist Shopify

on Facebook & Instagram · Over 3 years using the app