Kick Game
United Kingdom
Reviews (7)
Does not locate correct Merchant Center account
Developer reply ·
Hi there and thanks for leaving the review. There are a few reasons this may happen with the most common one being that the admin user in your Merchant Center account does not match the email from your Shopify account. You can read about how to edit user access settings in Merchant Center here: https://support.google.com/merchants/answer/1637190?hl=en You're also welcome to reach out to our support team who can walk you through the linking process: https://support.google.com/merchants/contact/shopify_3p_support_app I hope this helps!
Chargeflow has been helpful in fighting our disputes, and winning us cases which are time-consuming and complex. The team are helpful and polite and always available to answer any queries.
Developer reply ·
Thanks for you kind words! We do our best to leverage our expertise and experience for saving you precious time and money.
Amazing app, this is a game changer and a must have for any store, it will save you so much time, and allow you to merchandise your products properly based on things like margin, and stock, I don't know how I lived without this for so long!
Developer reply ·
Thank you so much for the awesome review! We are here to help with everything you might need:)
Supports DPD NL for automated returns labels, but not DPD UK.... The automated UPS Labels also show the Product Title on the label itself, which cannot be turned off. This leaves you open to having your parcel stolen, when anyone who looks at the label can see what is inside.
Developer reply ·
Thank you for your valuable feedback. It is unfortunate to know that you didn't have the best experience using our app and wished for the features to be more flexible. For now we only support DPD NL and DPD UK is not supported yet. However, we are continuously working to improve the application, integrate more couriers and introduce more features. So in future, you will be glad to see more couriers integrated and new features launched to make your experience better. As for your query related to UPS labels and the product title, we would like to understand your concern better. One of our support advisor will contact you via email in order to get this resolved for you. Kindly reply to the email and we will surely get all your issues resolved and make you a happy customer! I regret the inconvenience caused to you. Regards, Neelima Aggarwal Team Returns Center
We have just signed up for the Growth plan and have used the Smile Live Chat feature a few times with help when onboarding and asking questions. Brady has been extremely helpful in answering our queries. The main reason this wasn't a 5* is because the app is missing out on some simple features that would benefit us such as a fraud analysis on whether customers are liking and unliking/following and unfollowing to gain additional points. Besides that, it's been very straightforward and we're excited to see what Smile brings us as a business!
Developer reply ·
Thank you so much for your review and your candid feedback! This is super helpful 💖 Glad to hear that Brady was able to help!
App doesn't work properly, and when you remove it, it leaves code in your files. Contacted developer for help, no response yet.
Developer reply ·
We're sorry the app didn't work for you. If you email skosm@klarna.com we are happy to debug any issues with the app on your store. The app has been updated to remove all code if you first disconnect the Klarna account (in the app Settings) before you uninstall the app. For more details, please see the "Removing the Klarna On-Site Messaging app" section at https://x.klarnacdn.net/plugins/KlarnaOnSiteMessagingapponShopifySupportGuide.html We try to respond to support requests quickly, but based on workload, it may take up to 1 or 2 business days.
