ROOLEE
United States
Reviews (5)
We use this app to help our customers book time slots at a photography space we own (ROOLEE Photo Loft). I love the easy way customers can select time slots and how simple the backend calendar is to view and alter. I wish there would be an improvement in the actual time slots. It would be nice if customers could select a time and a buffer window is immediately placed before and after the booking time.
Customer service has been really helpful! They reach out when they see areas that we could improve on!
Developer reply ·
Hello Roolee, Thank you for your kind review :) We're glad that our support team has been of help to you, we hope that you'll have a great time collecting UGCs with Stamped.io!
I'm sure this app is useful for smaller shops. Unfortunately, we found it to be very inconsistent and unreliable. Support is very slow and there are features that don't work the way they claim. Shops with collections carrying more than 50 products aren't going to have a good time. I was very hopeful when I first found the app but left after the free trial to find a more reliable solution.
Developer reply ·
Hi there, I just wanted to apologize that you have had a bad experience with our app and our support. We certainly do not want our customers to have a poor experience when working with us, and we sincerely apologize! Unfortunately, we weren't able to find any correspondence with you aside from this review. Our specialist, Guri, has reached out to you via phone and email in order to see if we can get to the bottom of the issue, as he mentioned that the installation was not completed by our ROBO installer or by our installation experts. We hope to be able to get in touch with you!
The customer service was amazing. We needed a custom report generated and they responded quickly and created the report to fit our needs very quickly. A great reporting app!
