SUPERCELLS
Australia
Reviews (5)
The developer team spent a long time with me, answering all my questions and helping to ensure that it was set up and I understood how to make it all work. I am very happy with the customer support and the functionality of this app. It's nice to have such a helpful team behind you, highly recommend!
I enjoyed setting up and using volume discounts and reviews functions. The customer service is excellent.
I'm constantly disappointed with the lack of customer service. Any issues I have takes DAYS to get sorted. Really poor customer service department. I'll be leaving this app as soon as I find a suitable replacement.
Developer reply ·
I really appreciate you taking the time to share your experience with us. I’m sorry to hear that you were dissatisfied with our service and would like to further follow up with you to support your concerns. Thank you for also pointing out the different ways to improve our service in the future. I want to assure you that your constructive feedback does not go unnoticed. It is valuable information for our whole team, so please do not hesitate to reach out with any further comments or questions.
Excellent customer support and great app. Looks good on my homepage - thanks very much for your help
Developer reply ·
Dear SUPERCELLS store admin, First of all, I really grateful for your review. Your reviews are our greatest asset, and we deeply appreciate your comments. If you encounter any difficulties during using, please contact us for support. Once again, we thank you for using our app. Best Regards, Vicky
I had a few issues installing and they were so helpful & wanted to help me have a great experience.
