EVM Customer Testimonials
by Expert Village Media Technologies · launched
View in Shopify App Store ↗Reviews (159)
What a supportive and responsive team at EVM! I had a request for a testimonials page in my navigation bar and presto there it was! I'm grateful to be partners with this great app and their terrific customer service. Highly recommend!
Ankit and team were super quick to respond and offered wonderful service. The app itself is intuitive, flexible and has some nice looking templates. Feel free to check out our reviews on our home page, www.uselesspancreas.com. Nice work team.
This is an amazing app for store owners to use. The customer support were very helpful. We would definitely recommend using this app.
Highly recommend! Not only is this easy to set up and looks great, but if you have any help the support team actually goes above & beyond to help you! 10/10
It was great to find an app that could give us the flexibility of product reviews as well as more broad testimonials as our products are small batch and sell out so our customers can't always review the exact product they purchased. The team were very responsive to support requests and helped me set things up.
Problem fixed instantly and I got the answer I wanted. This is exactly the app I wanted to showcase my reviews. Thanks heaps!
Quick customer service. I was having some issues but I reached out for help and everything was taken care of me. Great app!
Always available, and always willing to go the extra mile with custom code. Have been working with the team at Creden's for years now and am always truly impressed with the response and service. Big thank you guys, very much appreciated. Kind regards, Gayle
Great free app for reviews and testimonials! I changed themes so it wasn’t working. Put in a support ticket and was fixed that day. Very happy with app and customer service!! Thank you.
I've searched for an app that would work for my one of a kind products. Most apps attach to the product specifically so for unique items, they don't work. (although you can also set it up that way). This app works perfectly for me. Also, after looking at so many I was so confused so Kemi offered to set it up for me...and at no extra fee like many of the apps out there! They are quick to respond and eager to help. Now my customers can see what other people are saying about my work. June 17th 10:52PM : App is inaccessible on my admin and reviews do not show live on site either. I'll update the review when it is fixed. 1/12/23 I had complaints from customers that they were unable to upload testimonials. I was also billed twice for the month of December. I reported the issue, access to my store was requested and given, after a week nothing was done and I received no communication from the company. I also received no refund for the double charge.
This app is dope! lots of customization as well as basic features to get started. I look forward to playing with it!
Excellent product support with very fast response time and very kind attitude! They offered a setup after I told them that I failed to do it myself.
This is a great app. Customer service is awesome and Vishal was very helpful and responsive in the initial installation in Shopify. We look forward to using this going forward. Thank you!
Very helpful and great app! I got some support which was really helpful, and i could definetly recommend the app to others seeking to improve their website design!
So far the app has been easy to use once I got it installed. The app developer got back to me when I had questions and helped me work through some issues. I would recommend this app because it works and most importantly the app developer responded back to my questions and helped work through some issues.
Amazing costumer Service. My problem has been fixed within seconds. Took his time to answer all my questions. Now everything is workin perfectly on my site. Thank you so much - I'm very happy !
Customer service is very helpful. I needed an app that would allow customers to leave shop reviews, and this is the perfect fit!
I want social proof on my website, and Testimonials Showcase is a great affordable solution! Thanks to a little help from the app's support team, I've now got a lovely slider of reviews on my home page. The best part is that I was able to add my Google reviews and remove the reviewer's last name to lend a bit of privacy to the reviewer. I recommend this app. :)
We're happy with this app on our website! We had a few issues in setting up, but the team were amazing in supporting us to get everything fixed. Things are working great!
Initially couldn't get the app to display on my home page. Contacted support and the issue was resolved immediately. Testimonials now showing... and look great!
After failing at being able to get my reviews to show on my website, I contacted the team and they came to the rescue! Thanks, I recommend them!
Credens is a really well thought out app. Support are responsive to customers needs also. Previously it had a limitation which mean't I couldn't use it (the review emails were being sent out relative to order placed rather than order fullfillment date), but credens took on board the feedback and actually over delivered with a solution that actually added a lot more useful functionality. Some additional testing was required however as the added components did not work initially. This mean't that the app did not work for several months
Developer reply ·
Thanks for this honest and so valuable feedback. Our team is working on it and will rectify based on these suggestions. Its so nice to hear such feedback which allows us to further update our app and add more value for the brands like you. These things will be updated asap in app and we will notify you and all users. Thanks again for the insights. :) 🚀🔥🚀🚀🔥🚀
Après avoir essayé un grand nombre d'applications d'avis, je pense que j'ai enfin trouvé celle qui me correspond. A la fois simple et efficace avec un prix abordable et un service client très réactif !
Really helpful and responsive in getting the app working as I am not techy and needed help. SO GRATEFUL! would recommend.
This developer upgrades your subscription with no notice and gives you no option to opt out. I spent over 2 weeks in correspondence with the developer to change my plan back to the pro plan, which I had not exceeded any requirements for. The developer delayed and claimed I had exceeded an order limit, of which I am nowhere near! I was almost forced to pay an excessive amount of money for a plan I don’t need. Additionally, the testimonials glitch constantly. Mine were meant to display as a carousel and at times would display vertically on the screen, one after the other, forcing customers to scroll for ages. This is the worst customer service experience I’ve ever had.
Very helpful staff. Always help to fix problems related to app. We have a shop they help to customize this app to our needs.
The customer service is fast and excellent! I needed help and not even 10 minutes later, I received the help I needed! I highly recommend this app!
Fabulous app and wonderfully helpful people. I've had to use their support a few times and they have been swift at fixing any problem (mostly caused by me). thank you team!
I am just using the app. However Vishal in the support team was excellent! Really helpful with my queries.
I installed this app to add testimonials on my website. There are different display options to suit your style. The support team are very quick and helpful.
We love this app. The reviews flow in through the credens website and it allows you to review before publishing. It's a great central location to view your reviews and testimonials and I would definitely recommend.
The product is highly customizable and the team is amazing. I couldn't achieve certain layout within the app, so their team helped out with custom CSS to get the desired look. 5 stars for great support!
I was using a free review app before stumbling onto this one, setup was super simple. I had a theme issue but support helped me fix that immediately. Definitely, a wonderful app to use. Thank you again
I have been using this app for roughly 6+ months and love it! Customer service is great as well. Fast, responsive and informative. Thank you Afreedi for all of your help!
I needed a way to display reviews on my website and this app did the trick. Since my jewelry is mostly one of a kind, I wanted to be able to just collect reviews all in one place on a reviews page instead of just on the products themselves (since these mostly get archived once they're sold) and this app gave me that capability! I like how it automatically emails buyers after purchase to prompt for a review as well. Most importantly, Afreedi & team are the best and have been SO incredibly helpful and responsive with some small display issues I ran into with my theme. They addressed my issues pretty much immediately and even helped troubleshoot a new theme I was testing out that I hadn't even published yet. Thanks guys! <3
Great app. Allows you to display reviews on your website. The app team was quick to reply and sort out the problem I was experiencing too.
I am very pleased with this app. It is affordable and works as described for collecting testimonials and reviews. It is easy to use and anytime something has not worked as expected I have had awesome customer service that has resolved my issues. The customer service team is very responsive, kind, and knowledgeable.
Excellent service. Support of the team is outstanding. Must use app. You can handle the ui according to your requirements. They are brilliant. Extremely happy with the service.
Very happy! Prompt support. Absolutely quick support and help in setup. Pleasure to work with their team.
The support team were extremely helpful in setting up and optimising the review features on our site. Highly recommend!
There are two reasons why I like this app. The first one is that it is easy to use and operates as intended. The second reason is the excellent customer service. You will receive a response to your inquiry in a timely manner and issues are resolved immediately. There are wide selection of apps to choose from on Shopify and no matter the cost the best apps are the ones with superior customer service. Give this app a try, it deserves more than 5 stars.
The app works perfectly and I love the support is very kind and responsive. I would surely recommend this app!
Great app but the support is even better :) Very quick and solution oriented! great to deal with you guys.
Fantastic review app, the standout is the excellent customer service support this app provides. I had issues with clients receiving my review emails and received exceptional customer service from Afreedi a member of the customer service. What was even more satisfying was the fact that he was able to talk though the issue with me to help me clearly understand the issue.
I use this app to show ratings and reviews on my store and it works like a charm. Their support is excellent, they helped me with a custom requirement too, I love them!
I had a question about this app and they got back to me so quickly and were so efficient and knowledgable! Highly recommend!!
I decided after much research to install this customer review app as I like the Free Plan to start and saw the positive reviews regarding the customer support. I'll be honest I have not had such great customer service with any other product. A special thanks to Afreedi who serves as an example of how customer service should be done.
Just started using the app, so will be back for an update - however the customer service was great, fast, and helpful
So far so good. I haven't used it much yet but the support team got back to me quickly with my issue and are very helpful.
Super responsive and attentive to any reported issues. Afreedi went above and beyond to assist me! Would definitely be recommending this app.
Kemi was very quick in responding to my issue and I was very pleased with the support I received. Thank you so much. Gifts2Bless
We've been using this app since December 2017. It has changed much since then, but the main functionality only improved. The lazy loading script helps our website remain lightweight and doesn't impact the loading time much. Our customers love inspecting our review section, there are a lot of photos with interesting designs and setups. The only inconvenience with the plugin comes when you want to view big original photos uploaded by customers. The app uses only 480x480 thumbnail size images. We do a workaround by reuploading customers' images to our 'files' section of Shopify and assigning their URL in each of the reviews manually. Would be nice if this was done automatically.
I installed the app on december 2020 with the cheapest payed version. It needed some time to set up and make everthing working, but the support team is quite reactive, when you ask something they get it done usually within the next business day. Thanks Afreedi!
Great support from the team, they resolved my issue within no time. I am keen to give the app a full review once we have used it for a while, but at the moment all seems good. Easy to install and manage your reviews and complimented well by the excellent customer support.
I had a few issues installing and they were so helpful & wanted to help me have a great experience.
Awesome app with very helpful support ! Love the functionality and helps increase my conversions and sales !
The support team is amazing. They very accommodating to my website needs. They did a great job, helping me every step of the way! Communication was very prompt and questions and installation help happened very quickly.
I was looking for a way to enable customers to post testimonials and display these testimonials on my homepage. I liked the provided templates and the simple, customizable form that allows posting a review without asking the customers to do too much :) The support is excellent, great response times and service! I wholeheartedly recommend this app!
I love this app. It’s the best choice for Shopify. The features are five star and the customer service is top notch !!!!!
We've used this app for 4 years now, and just recently we had a bit of a hiccup with it, but Kemi was really responsive with a solution!
I used this app to organise my testimonial section on my website. It formatted beautifully with lots of options to customise reviews, and was super easy to use. When I noticed a little issue I reached out to the customer support via chat, and although they took a little while to get back to me, they fixed the issue and re-integrated all of my reviews for me. Great service!
I wanted an app to assist me in getting reviews and testimonials on my site. Kemi was so helpful, her and her team were able to have everything set up for me, their customer service was amazing and turnaround time to assist was so quick!! Thanks so much, I would highly recommend.
The support helped me with the installation. They were readily available and they met my exact specifications very timely. Thumbs up from me!
I really love this app. I was updating my website from another platform and I was able to upload my reviews from my old site to my new one. Really nice app. I would recommend this app to anyone!
very good application, quality customer service, available, responsive and professional. I validate and I recommend
I have only very recently Installed this app, but already love it . I struggled to instal it after changing themes, but the support was both swift and complete. I haven’t got enough data to analyze as it is still early days for me. I have yet to add all the testimonials from other areas and platforms. Will feedback when I have more experience of the app.
This is a great app for photo reviews! It's affordable and works great. My conversion rate has went up nearly 3% since using this app and having reviews on my website. The back end is easy to use and integrates nicely with my store. If you do have trouble, The EMV team will help you in a timely manner. They are really great to work with if you have an issue. I'm not the most tech savvy person, but they are and they are happy to help. Kemi and her team are amazing!
The perfect app! serves the purpose in the best way possible compared to other apps. I preferred over shopify reviews
The support team is amazing. they stayed with me for hours accommodating to my website needs. They did a great job!
Two years down the line and I'm still very happy with this app. It works perfectly. The support from Kemi is brilliant, I recently needed a slight placement adjustment and wanted a clickable link adding and it was done in a couple of hours. I can highly recommend the team and the app :-) This is an update on this app which I have had for almost a year now. I get reports from buyers saying reading the reviews has given them confidence to buy from my site. I recently had a weird issue but the tech support was at hand and although it took a couple of days they resolved it and kept in touch. Below is my original review : I'm really happy with this app. I needed a straight forward review page app rather than a product review app as all my products are unique. I spent hours searching and trying out various different apps none of which suited. It is very easy to set up with different templates and customisations. If you have similar requirements look no further just get this!!!
The App is perfect for my business. The professional staff are amazing as the set up was minimal. Thank you!
This is a quality app, and the support is excellent. I had a problem and they responded very quickly and corrected it.
I had some problems importing reviews from Shopify App but nothing was too much trouble to resolve the issues with customer service being excellent. It's now much easier for my customers to leave reviews on my website thank you!
Developer reply ·
Thank you for the review. We assure to provide continued support always.
Easy to use, edit, and install. More importantly great customer service. Able to assist us 7 days a week!
Developer reply ·
Thanks. We always try to keep our apps easy to use and high on usability.
Fast and very helpful support. I requested to display the testimonials on my home page as well as on a dedicated page and the support was very helpful in setting this up for me. This is the 1st time that I can say that I recommend this Shopify app. I'm off to see what other apps they have...
Very helpful app and a very helpful Swati at the customer service end. She really helped me a lot with both info and practical stuff.