Iberplace

helpfull

I originally left a 3-star review because, for our use case, two important functions were missing. We manage a large and frequently changing product catalog, and our internal structure depends heavily on SKUs. Without a proper SKU filter, it was difficult for us to use the app efficiently. What happened next was genuinely impressive. The founder personally contacted us, took the feedback seriously, and the team released the SKU filtering functionality extremely quickly. This is exactly the kind of customer-oriented development that makes a real difference. We have been active in online commerce since 2001, and we know how rare it is to see developers respond so fast and so constructively to real merchant feedback. We have already made significantly more than 10,000 price changes with this app, so our review is based on real and extensive use, not just a quick test. The app has strong potential, and the fast implementation of our feedback shows that the team is actively improving it. For smaller shops it can already be very useful, and for larger catalogs it is becoming much more suitable now that SKU filtering has been added. Honest feedback helps products improve, and in this case the developers actually listened and acted. For that reason, I am happy to update my review to 5 stars. I wish the team continued success and look forward to seeing how Pricing.AI develops further.

Great support, but technically not yet mature enough for professional auctions. We have been using this app for almost two years now. I tested it in the beginning, but at that time I already felt that it was not sufficiently developed and that many workflows were simply too inconvenient. I still kept the subscription active because I generally like to support good apps and developers, and I hoped that over time the app would improve significantly. Now, after all this time, I decided to seriously give it another try. Unfortunately, I have to say that, from my perspective, very little has changed over the last two years. The support is genuinely fast, friendly, and helpful — and that deserves clear credit. Also, from the customer’s point of view, the bidding process inside the intended bidding window works well, including language adaptation. That part is done nicely. However, from a merchant’s perspective, the app is still far too uncomfortable to work with. Many important functions are missing, some workflows are unnecessarily complicated, and for anyone who wants to run auctions seriously and on a regular basis, the system is, in my opinion, only suitable to a very limited extent. If you only want to run two or three auctions per week occasionally, it may be fine. But if you want to operate auctions professionally and at scale, you will reach the limits very quickly. We ourselves have been running online auctions since 2002 and, for many years, have continuously handled at least 1,000 auctions per month on a large well-known auction platform. With that level of experience, it becomes very clear that there is still a lot of unused potential here. My honest opinion is this: the support deserves 5 stars, but the technical development of the app is closer to 3. Overall, I am giving 4 stars because I want to be fair. Unfortunately, there are hardly any real alternatives in the app store, otherwise the benchmark would probably be even higher. Usable for smaller-scale use, but in its current form rather disappointing for professional sellers. Professional sellers are not looking for the cheapest solution, but for a technically robust and convenient one — and many would gladly pay significantly more for that.

This app works great and is very easy to use. I've never experienced any bugs or issues with it. If you're an established eBay seller, this is a fantastic tool to bring trust and credibility to your Shopify store. It does exactly what it's supposed to do, and I’d definitely install it again. Highly recommended!

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If you have a large shop with many articles and a lot of content, this app is exactly the right thing for your customers. I am very satisfied with this app, there were a few minor problems that were solved quickly and competently by the support, the support is also really exemplary, because it directly responds to your problem and not like some others fob people off with standard emails.

very easy to install and works perfect - thanks The whole installation and configuration process takes less than 3 minutes, very clear and minimalist, that's how it should be.