Monkey Mind
United States
Reviews (7)
A very good app. Has all the features to make the Etsy integration super powerful. I have used this for about 3 years and can't say I've had too many complaints. On the rare occasion when I did, their 24/7 support was so excellent and in almost all the cases sorted out whatever was wrong immediately.
Just started using this app, so it's still pretty early days in our journey. A few things stand out even at this early stage: 1) The app has pretty much every feature that you may want to spruce up your Shopify pages. Extremely packed with features, great UI and performance seems to be very good. 2) Price is decent for what you get. We are on a $24/m 10 slot plan currently. 3) This is the real game changer: they have 24/7 support and from our experience so far, their support personnel are really excellent.
Developer reply ·
Dear Anuradha Edirisinghe, Thank you for sharing your positive experience with our app! We're thrilled to hear that you're enjoying the features and performance, as well as finding our pricing reasonable. Our team takes great pride in providing exceptional customer support, so we're delighted to hear that our support personnel have been helpful to you so far. If you have any further questions or feedback, please don't hesitate to reach out to us. We're here to help you get the most out of our app and achieve your business goals. Thank you again for choosing our app and we hope to continue exceeding your expectations in the future. Best regards, Max - PageFly Team
Caveat: I've only been using this app for a short time. However so far the experience has been extremely positive. The app is easily configurable and does what it is supposed to do without much fuss. There are a lot of options available and it does provide pretty crucial shipping information based on geolocation right inside the cart without the customer having to make any manual input. So it's actually quite useful for the customer to figure out ahead purchase what the total cost would be including shipping. We are hoping that it will help in reducing cart adandonment. ShopCircle's support team is also excellent: very fast and very knowledgeable and super helpful.
Developer reply ·
Thank you for taking the time to leave us this amazing 5-star review. We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job! Our support team is always here and ready to assist you 😊 Have a wonderful day, Customer Success Team I Shop Circle.
Caveat: we are still very new to this app so we will publish update once we have used it for longer. So far we are happy with the results. It seems to do what it claims to do. After a few initial difficulties, Rebuy support (Bradley in particular) really helped us get going. In the middle of our onboarding we heard that Rebuy has entirely overhauled their pricing structure but luckily we got in before that so we are grandfathered into the old pricing structure! If not for that a small business like us would not have been able to afford the new pricing. We are optimistic and excited about this app; let's see how it goes!
Developer reply ·
Hi Monkey Mind Team! Thank you for the impressive review! We are happy to hear that you have been having such a wonderful experience with the Rebuy app and our Team thus far. Please don't hesitate to reach out should you have any questions :-)
We have been quite happy with both the performance of this app and the tech support offered by its developer. They usually get back to an email request within a few hours and take time and effort to sort out your problem. Their staff are helpful and knowledgeable. We had previously used Shopify's own feed app which proved to be a nightmare and managed to get us banned from Google Merchant Center for a while. In fact I have heard that from several Shopify store owners. So coming from that background, this app provides a welcome relief. I would recommend this app for anyone who wants to implement a hassle-free, easy to manage feed for Google, Instagram/FB.
Granted, I am still very new to this app, but a couple of things are pretty clear to me even at this early stage: 1) Judge.me is a very feature-rich app and seems to have pretty much everything a modern e-commerce site needs to professionally handle reviews. There doesn't seem to have much competition in this space. 2) What's even more impressive is their tech support: extremely fast, very very knowledgeable and totally goes out of their way to help you; all of which is pretty rare these days. So all in all, very satisfied with judge.me.
We've only been using the app for a day and the support has been a revelation. We needed help with some customization and the VITALS team not only responded in less than an hour, they continued to answer my follow up emails as soon as they were sent. Will continue to use this app and update my impressions as we get into it more. For now: super happy!