Everyday Oil
United States
Reviews (4)
Big time support and step by step instructions :) Thank you for the help!!
Great customer service!! We had a shipping rate issue concerning our subscription orders. After reaching out to many different companies Shipify was the only one that had the appropriate customer service and expertise to quickly fix our issue.
We decided to use this review app instead of Yotpo, which was 8 times the price, and have had a great experience so far. The customer service is really, really fast and helpful and everyone set it up for us seamlessly. Thank you for a great experience.
We tried this app to help us with gift notes and wanted to see if we had any real need for multiple address shipping. In the end, we went in a different direction due to low-resolution images and camera icons istead of product images on the cart page. Support was excellent and let us know that this is due to Shopify checkout being locked down for security reasons. We also ran in challenges searching for the gift messages within Shipstation... both issues were specific to our company's needs, so definitely give Giftship a try if those aren't things your company cares about. They seem to really have the multiple ship option figured out! Again, super supportive team! Wish it was a better fit for us :)
Developer reply ·
Thank you so much for your feedback, it is truly invaluable in helping us make Giftship a better tool for all merchants. We also appreciate the kind word about our support. Many of our merchants use ShipStation for order fulfillment, and we have made sure that we are fully compatible with their service. Editing their templates to pass through Giftship's variables (such as gift messages, delivery dates, etc.) is possible and we have articles in our support center on how to achieve this. https://docs.giftship.app/article/editing-shipstation-packing-slips/ Thank you again for your feedback, it is greatly valued, and hopefully we can work together again!
