Monica Luz
United Kingdom
Reviews (10)
OUTSTANDING APP, the best app i ever installed on my website been with Judge.me for two years now and they just get better and better, Soulaimane has been the best person to help me , he goes above and beyond to make sure everything is working well for you, I strongly recommend this app Monica Luz
Attha was absolutely amazing, super knowledgeable in everything and very very patient with me as i struggle to understand technology, Attha guided me step by step to help me set up the app to my best performance, very happy with her and with the app. Thank you so much Attha.
from start to finish since installing this app i was very well looked after and helped by Georgi to set it all up on my website , he was super helpful, kind and very good at his knowledge to make sure all was done properly to comply with the EU regulations of selling online really recommend this app.
One of the best apps you can have on your website and the customer service is beyond excellent , I am extremely happy and grateful to Erin , she spent hours helping me, and she was just the best , super knowledgeable, super patient , and so helpful. i totally recommend this app to all e commerce websites out there. Monica Luz xxx
Developer reply ·
Thank you for your review, Monica! It's always a pleasure to help someone as lovely as you <3 -Erin (and everyone else at Smile)
the worst app , my clients keep sending me messages and i cannot read them or reply to them, absolutely awful app
Developer reply ·
Thanks for flagging this, and not being able to see or reply to customer messages is a serious problem. A few things usually restore them: update the Inbox app to the latest version, log out and back in, confirm notifications are enabled, and check that the conversations aren't filtered or archived in your inbox view. If messages still aren't coming through, our team can investigate your account directly at help.shopify.com/support so we can get you reading and replying again.
is so much easier to have all the products automatically sync in with my website as so easy to than just activate them to be live to the public really like this Faire feature xx
I was stressing out in the beginning with Dan , bless him, but he was so patient with me and persisted to try everything to help me that in the end we managed to set up the app, thanks to him i done it , I am a technophobe and hate technology , but with Dan's help and patience all was done and i am very happy. Thank you Dan.
Developer reply ·
Thank you so much for sharing your experience! We’re really glad to hear that Dan’s patience and dedication helped you get everything set up and feeling comfortable with the app. We’ll be sure to pass along your kind words to him. It’s wonderful to know you’re happy with the result, and we’re always here if you ever need a hand.
I am a technophobe, honestly do not understand technology at all, i struggle, with setting this app on my website due to not having any knowledge of the terminology or any insight on what is needed, I had a message from Eli, offering to help me with all he could which i very kindly accepted as i really need the help, i will say that i was very grateful and thankful to him for all his help, even if he did say i still have to do a lot myself just to give a human touch to the website as opposed as all being done by AI and i totally get that, so i will say, that i was impressed by his offer and his help and do recommend this App to any of you looking for a SEO boost.
Developer reply ·
Hi, I checked your store and It has traffic, Its found on google, but It needs more time and work. SEO is a long term strategy. It took us 5-6 months to get first installs from our website and we invested a lot into it. But I'm happy to help you take a look on what can be improved, prepare a strategy. I sent you an email, would you mind getting back to me ?
Maria was amazing with her help in helping with some issues we had, and got it all up and running with us super fast and easy! Top support and a great email marketing platform!
Developer reply ·
Fast, easy, and problem-free — that’s exactly what we aim for! 🚀 Maria will be so happy to hear she made a difference. Thanks for the kind words and for being part of our Omnisend family!