Arcturus Gear
United States
Reviews (10)
Love the app so far. It's exactly what we need it has replaced another app that lacked this one's functionality. Super customizable and easy to use. Thanks!!
Developer reply ·
Dear Arcturus Gear, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com
This app is a breath of fresh air. Incredibly easy to understand and use and worked perfectly the first time. This is by far the best app we have installed on our store. Thank you!
Developer reply ·
Thank you so much for your feedback! We’re thrilled that Rubik Variant Images was easy to use and worked perfectly right away. We’re always happy to hear that our app is helping improve your Shopify store’s experience. Thanks again for choosing us!
Prompt, helpful customer support!
Such a great app to use and worth every penny! Previously, we were using BD Bulk Discount Price Editor which was glitchy and hard to work with (stay away from BD Bulk Discount Price Editor). This app is easy to understand, worked like a charm and provides all the functionality we need. Highly recommend!
App performs well but there is not an easy way to downgrade your paid plan to the free plan. Tried for 3 consecutive days to reach the support team asking for their help with no resolution. Look for another app with better customer support. Thank you for providing us this feedback. We sincerely apologize for the inconvenience this has caused and we appreciate your understanding in the matter. We always try to process requests as quickly as possible. Plan change requests are processed within a couple of business days.
Easy to install app with great customer support. Makes first responder/military discounts a breeze for our store!
The UI for this app can be a little bit tedious but the support team makes up for it! Quick and responsive.
Developer reply ·
Thank you for your great review! I am glad that you are happy with our app!
Excellent support! My design issue was resolved in less than 24 hours. Hard to beat. Can't wait to see how this will increase our sales!
After trying 5 different product customization apps, I finally found this one. Exactly what I needed for my store with easy to use functionality. Also, they provided fast support when I needed formatting assistance. Highly recommend!
Developer reply ·
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Excellent customization options and lightening fast customer support. The only thing I would like to see is the email templates to have more custom options .