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Reviews (6)

★★★★★
Shopify

Very good app and amazing customer service! I hope they add other apps for marketing side :) But overall this is a good app <3

on Avada PDF Invoice Generator · Over 1 year using the app
★★★★★
Shopify

This app has the worst support ever!!! My account is still disabled 4 DAYS AND I'm STILL PAYING FOR IT!!!! The support Wei Hei is the worst maybe she's still drinking and hasn't resolved my issue for 4 days. I've already cleaned the mailing list and still tells me I didn't doo anything, but if she can only think a little bit, she'll notice that a new segment was created.

Developer reply ·

Hi Jerome, thank you for sharing your feedback. We are so sorry we missed getting back to you. I will ensure our team reaches out shortly to provide you a refund for the days you did not have access to your account.

on Klaviyo: Email Marketing & SMS · Over 1 year using the app
★★★★★
Shopify

I highly recommend this app! They got the best support and software features. AND THEY ARE NOT EXPENSIVE!!! Klaviyo and Omnisend is a complete wack over this app. I will bet my store on this one.

on ONE: AI, Pop Up, SMS Marketing · 5 days using the app
★★★★★
Shopify

Support is amazing, Vladimir immediately fix my problem and make everything clear as ice. He even gives me discount for no reason at all

Developer reply ·

Thank you for your amazing review🙏 Our team is always ready to help😎

on ReConvert post purchase upsell · 3 months using the app
★★★★★
Shopify

I wish we can give 0 stars here. VERY POOR CUSTOMER SERVICE. This is the best app to waste money. They promise Unli email on the pro plan, but it's really capped. The customer rep doesn't even know what their job is. They promise 24/7 support but it's really only Monday to Friday. 7 days before your billing you won't be able to send an email campaign unless you pay an extra 50 USD. They're also be charging you more than what you can send. THIS IS A SCAM APP.

Developer reply ·

Hello there, and thank you for your review! We are sorry to hear you have faced difficulties with emails sending on the Pro plan. Our support representative has reached out to you with more details on your case.

on Omnisend Email Marketing & SMS · 4 months using the app
★★★★★
Shopify

Great app! And they have good support! They quickly fix things and accept some modifications I wanted to happen for FREE and quickly!

on ROCKET Sales Pop Up & FOMO · About 14 hours using the app