Shinesty

I have never seen a more involved team in ensuring the success of every brand on their platform. The community their building, and the hands on approach they're willing to do to win and maintain business is extraordinary. Our match quality improved substantially on Meta and other platforms. While not a "silver bullet" in and of itself, it's nice reassurance that we're feeding channels with robust data. From a tech standpoint the tools are very robust. If our CTO was writing instead of me (co-founder, CMO) this he'd say something like "it's exactly how we would have built this internally and is well engineered."

If I could give 6 stars I would. Their response to issues is always prompt, they have fixed any issues within a day and provide custom updates in a very reasonable time. The address verification is great and can verify orders from sources other than the Shopify checkout. Could not be happier with this application.

Price AB testing is really tricky to do, but Intelligems made it super easy. We were able to try higher and lower prices on various collections and found opportunities to drive much higher conversion, and higher profits. The support has been excellent and able to work with some of our custom elements. Would definitely recommend. There is no profit lever more impactful than proper pricing.

This app has much more flexibility available than the standard flow app, including triggers based on line-level properties and better handling of complex logical operations. Also great/quick customer support.

JustUno has been a super simple, useful tool for us capture site visitors' emails. Their client service is amazing. Whenever I have a question about the platform, I simply email JustUno. I always get a quick response, and someone who has taken the time to thoroughly answer my question or thoughtfully explain the solution to my problem. This often involves someone at JustUno showing me via a custom video recording or Skype call how to set up a certain promotion within the platform, and/or staging everything for me so all I have to do is double-check that it's correct. They also proactively suggest tips and best practices to enhance our promotions' performance. While sometimes my problems are complicated (like complex rules needed for promotions), the platform is overall fairly simple and easy to use (without prior design or testing experience) - and the customer service 110% fulfills any need that can't be easily met via self-service in the platform.

We're on Shopify Plus and at this point have tried several referral apps in the app store. Conjured is straightforward, customizable and reliable. Their support team is both extremely responsive and proactive in resolving issues...definitely the best we've worked with while on Shopify. Most importantly, the app has performed incredibly for us and has paid for itself many many times over.

Shiphero is a valuable piece of software that is cost effective and flexible. It out performs its competitors that are in the same price tier in almost every category. Additionally, the Shiphero team is great to work with and cares a lot about the product and customer experience. Shiphero goes above and beyond to work with the Shinesty team, even after hours, to ensure that our fulfillment system is always running at 100%. Definitely some of the best customer support I've ever experienced.

This app is fantastic. It consistently works as advertised, the developer has built features that actually matter and meet the use case of Shopify stores, and the customer service is incredibly fast. This app has increased our revenue significantly and is worth way more than it costs to install and use. Highly recommend to stores big and small.

If I could give this app zero stars I would. We wanted to run a promotion that would give specific free gifts to customers when they reached various thresholds of cart value. Pretty simple use case. The app only actually added the free gifts to the cart accurately 1/4 of the time. 75% error rate is an absurd and outrageous failure from an application that is built for this specific use case. I don't know what the cause of the error is, I suspect that it has something to do with Bold's app/connection to Shopify being slow, but regardless it's unacceptable. This app creates an insane amount of operational headaches that we are now having to spend all day dealing with. Don't sell an app if it can't do what it is advertised to do. It's unrealistic to expect a customer to wait 5-10 seconds between getting to the cart page and clicking checkout. This is not the first problem we've had with Bold Apps. If you are a store of any scale I would strongly, strongly suggest staying away from this application. It's completely incompetent.

Much much much better than any other lightbox or popup app we've used on our site. Customer service was impeccable. Evan helped us by doing all of the requested custom formatting we needed and even made recommendations about how we could improve sign ups without us even asking. If there was an option for 6 stars...this app would have my vote.

This application has been a great solution for Shinesty. Super easy to setup and make changes. We would highly reccomend this app to any store looking to build their email audience using a popup window.