The Chic Nest
Australia
Reviews (5)
Melissa was extremely efficient and helpful in getting this app set up for me..she was so patient and nothing was too much trouble. She fixed my issues and got the app looking great. Thank you Melissa
This app was so easy to install..the instructions were so simple, so impressed with the service..highly recommend
Great app, very helpful staff, easy to use!
App does not work properly..keeps sending cart reminders to customers that have already completed an order (and sending them the 10% off discount cart reminder to really infuriate customers!..have been waiting a long time for a response from the developer who cannot seem to fix the problem..they don't respond to emails asking when it will be fixed..terrible service, app has caused me more issues than benefits
Developer reply ·
Thanks for the review, we always appreciate the feedback. :) This situation can only occur when a visitor leaves an abandoned cart on your store, and then places the order on a different device using a different email address. We're constantly working on new ways of optimizing our tracking even further, so please don't hesitate to get back to us if you're still experiencing this so that we can make sure everything is in order.
Great app, the customer service is super fast and 5 star! Easy installation and the reviews look great on the site. A well priced app for reviews compared to some other review apps out there. Would highly recommend this app. Feel free to view how it looks on site at https://thechicnest.com.au/
